Licensing Update: Domino V12 and Key CCX Enhancement

2. Juni 2021 Posted by Uffe Sorensen

Over the past yearHCL Digital Solutions has been on a journey to consolidate our customers’ HCL Domino licensing around our modern, per user, licensing model – HCL Domino Complete Collaboration Business Edition (a.k.a. “CCB”) including unlimited Guest Users, and the additional external user capability under the HCL Domino Complete Collaboration eXternal User (a.k.a. “CCX”) entitlement. 

The majority of our customers are now licensed under this model. With the upcoming HCL Domino V12 release, we are further enhancing the CCB/CCX entitlements as described below.  

Additionally, with the release of HCL Domino V12 we are aligning all Domino products on consistent license termswhich will be available imminently and include the compliance rules outlined in “HCL Domino Support Update” from February 3, 2021. 

CCB Recap: Simplifying HCL Domino Licensing

CCB is the key step in our journey to provide one license model for HCL Domino, eliminating the uncertainty of server capacity and sub-capacity (PVU) licensing and ambiguous entitlement rules. 

  • A simple “Per User everything model” – use any client and any protocol for any server capacity to run all applications – including enterprise e-mail. 
  • Transparent license compliance management by simple user counting. 
  • Adding additional capabilities to the core Domino environment under CCB entitlements from V12 – for example HCL Nomad for Web Browsers and HCL SafeLinx. 

CCB entitlements are needed for all employees and contractors of your enterprise needing access to your Domino CCB servers – covering all B2E (Business-to-Employees) scenarios. All CCB entitlements include unlimited external web user access as needed for most B2C (Business-to-Consumer/Citizen) scenarios: 

  • Guest: unlimited anonymous browser users can freely access your Domino based websites. 
  • Known Guest: unlimited registered users with credentials to log-in and access applications limited to being a “Reader” with permission to “write public documents” (controlled by Domino application access [ACL] – see Known Guest Use Cases later in this blog post).

For B2B (Business-to-Business) or advanced B2C scenarios, where the external users need to fully engage in applications beyond the access permitted for Known Guests, we introduced the CCX entitlement as an add-on for CCB licensing. (See Introducing CCX, External User Entitlements“ from September 23, 2020.

Extending CCX entitlement to address additional use cases

CCX users have full functionally to use Domino or Domino Volt [see below] applications and workflows but cannot create applications themselves. CCX users do not have a personal mailbox but can use task/functional mail for workflow routing or applications generating mail.  

The CCX Authorized User entitlement is unique, however, can be reassigned after 30 days of inactivity.  Consequently, some former Domino Utility Server B2C use cases can now be easily changed from trying to manage/throttle server PVU consumption, to simply ensuring adequate CCX entitlements for actual/expected external users in any 30 day periodwith little or no change to existing apps.  See later in CCX Use Cases. 

CCB Recap: Add-on features for CCB licenses

HCL will continue the “add-on” scheme for CCB licensing, which now includes: 

  • HCL Domino Volt can be licensed to all CCB users.  Licensing HCL Domino Volt as an add-on, includes all CCB and CCX users, as well as enabling use of HCL Enterprise Integrator, HCL SAP Connector and HCL Link on all HCL Domino servers under CCB entitlements. 
  • HCL Sametime Premium: special add-on price for CCB users to upgrade from HCL Sametime Premium Limited Chat to full capabilities.  

CCB Recap: Access to Domino Servers Licensed under CCB

HCL Domino Servers deployed under CCB Authorized User entitlements can only be accessed by the Licensee’s Enterprise entitled CCB Authorized Users, Guest Users, and CCX Authorized Users. No other user access or Domino Client Access Licensing are permitted access to CCB licensed servers.  In addition, the Servers may participate in mail routing (SMTP), directory lookup and authentication (LDAP) for non-HCL Domino programs and permit access to free/busy time information. 

Known Guest Use Cases (general B2C)

Known Guest, as seen from an application, is an authenticated (must be identified) external user listed in the application access control list (ACL) with Reader permission and permitted to write public documents.  This access is either granted on a named user basis or by the user being a member of a group or generic association in the ACL. 

Content tailored to individual users, subscribing to information

Any Known Guest in an application can read all non-restricted documents in the database and download any attachments from these.  Access to specific documents in the database can be controlled by adding users/groups in the ”Reader Name Field” for the document(s). As a result, only the appropriate Known Guests can read/download content. If you have a special Interest Profile or similar for the users, this can be used to filter the information available to relevant individuals. 

Submitting a form, starting a workflow, creating content

If a Known Guest is flagged as permitted to “Write Public Documents” this user will be able to see all Forms/actions in the application which are enabled as “Available to Public Access Users”.  
For example, using a Form called “Create Interest Profile”, which the user would complete and save to create a special Interest Profile or tailor a mailing list.   

Hints for the Admins/Developers: The Save Process can turn off the “$PublicAccess=1” flag to prevent the Interest Profile from being visible to all users of the appbut still available for the app and the originator to access appropriate content. 

 If/when the Known Guest wants to “Update Interest Profile” later, another Form will be used presenting the update options, maybe pre-populated with some of the existing information, and then processed as above. 

Hints for the Admins/DevelopersThe Known Guest cannot update the initial document directly (being “Reader”), but the app could include a background Agent to manage updating/merging the content. 

When B2C requires higher level of access than the Known Guest

The above simple rules should permit implementation of most B2C use cases, however, HCL have found a number of existing B2C apps hosted on Domino Utility Server which do not adhere to the above rules. HCL has decided to enable the reuse of these apps rather than mandating a rewrite (which you can of course always do). This is accomplished by relaxing the usage requirements for the CCX entitlement and permitting an entitlement to be reassigned after 30 days of inactivity See examples below. 

CCX Use Cases

CCX Authorized User as seen from an application is an authenticated (must be identified) external user listed in the application access control list (ACL) with a maximum permission of Author. 
This access is either granted on a named user basis or by the user being a member of a group or generic association in the ACL. Any of these authenticated users can contribute documents to a Domino app/database, and edit own or other designated content. 

Some CCX B2B users will have a permanent, continuous, use of applications under the CCX entitlement.  
In B2C scenarios, with full use of app capabilities, user access is more sporadic. HCL have found that many customers with Domino Utility Server licensing, largely ignored the volume of users that were created as the user count was not a factor in licensing. These same customers struggled with server sub-capacity PVU management under fluctuating capacity needs and often had to throttle use to stay within licensed capacity (PVU) limits for their B2C apps, resulting in reduced customer satisfaction. 

Most applications written to work on a Domino Utility Server (using Author access) are now viable to deploy under CCX licensing, unchanged, by licensing the maximum volume of expected/planned users for any 30 day period. HCL still recommends that you optimize your B2C apps for the Known Guest model, which is included, with no limits, with even a single CCB entitlement. 

 Two examples of how to use short term/occasional external user engagement apps under the CCX model

Example 1: Job Postings

New Applicants register for web credentials and submit an initial Job Application Package.  They then: 

  • Update Packages during interview cycles and eventually progress into on-boarding workflows 
  • If not on-boarded, Job Application docs still exist and can be resumed/updated later by Applicants 
  • When there is no activity with a particular Applicant for 30 days, the CCX entitlement can be reassigned to another Applicant/External user – effectively, you need entitlements for any active/expected users within any 30 days period. 
Example 2: Citizen/Government Interactions 

Many countries are creating authentication facilities for citizens based on government issued individual credentials.  Any user based licensing counting all permitted users, would be totally prohibitive for using these public IDs.  However, many apps exist or are being written to submit public forms, to obtain information from Government/Municipalities, etc under the Government ID: 

  • The revised CCX is perfectly designed for many existing apps coded for user permission as Author. 
  • The app must use the Government provided means of authentication, and then have appropriate ACL set-up to allow these external users access up through Author for the app.  Data can be kept around as app scenarios dictate, and user affiliation with the app likewise.   
  • If there is no activity with a particular CCX Citizen for 30 days, the entitlement can be reassigned to another Citizen/External user – effectively, you need entitlements for any active/expected users within any 30 day period. 

 Both of these scenarios could, generally, be written/updated to work within the Known Guest model.

Aligning all Domino V12 Licenses

HCL Domino V12 products will be provided to customers on active Support consolidated under the four categories and License Information documents below.  Note, that all current entitlements, support subscriptions and part numbers remain unchanged. 

Program Name:  HCL Domino Complete Collaboration Business Edition 12.0 includes: 

  • HCL Domino Complete Collaboration Business Edition 12.0 
  • HCL Domino Complete Collaboration External User 12.0 
  • HCL Nomad for Web Browsers (eliminating desktop upgrades for the future) is a supporting program uniquely provided with the CCB entitlement from V12. Any customer needing this feature must migrate to the CCB/CCX license model. 

 Program Name:  HCL Domino Enterprise 12.0 consolidating the following 3 models: 

  • HCL Domino Enterprise 12.0 Client Access 
  • HCL Domino Enterprise 12.0 Processor Value Unit  
  • HCL Domino Collaboration Express 12.0 

 Program Name:  HCL Domino Messaging 12.0 consolidating the following 3 models: 

  • HCL Domino Messaging 12.0 Client Access 
  • HCL Domino Messaging 12.0 Processor Value Unit  
  • HCL Domino Messaging Express 12.0 

 Program Name:  HCL Domino Utility 12.0 consolidating the following 2 models: 

  • HCL Domino Utility 12.0 Processor Value Unit  
  • HCL Domino Utility Express 12.0 Processor Value Unit 

Acquiring Entitlements and Support for above products is fully supported for CCB/CCX and for all other products as described in “HCL Domino Support Update” from February 3, 2021, under the following rules: 

  • No partial renewals permitted for any licensing. 
  • For HCL Domino Enterprise Client/Server:  If the current configuration is compliant for both client and server side, Support can be renewed as-is, or you can migrate to CCB, cost neutral.  In all other circumstances, to renew or adjust volumes, HCL require that you negotiate a migration to the CCB/CCX license model.  
  • For HCL Domino Collaboration Express:  A compliant configuration can be renewed as-is, or you can migrate to CCB on attractive terms.  HCL also recommends migrating to CCB to increase footprints, or to take advantage of HCL Domino Volt, however, you are permitted to acquire additional perpetual entitlements for a compliant configuration. 
  • All compliant standalone Utility Server entitlements can be renewed as-is (use of Domino Designer requires appropriate Domino Enterprise Client Access licences). To increase footprints, HCL require that you migrate to the CCB/CCX license model, which now supports all Utility Server use cases. 
  • For HCL Domino Messaging product models: A compliant configuration can be renewed as-is.  Also, you can increase the footprint for a compliant configuration by acquiring appropriate new entitlement parts. 

 HCL has updated all formal HCL Domino V12 License Information Documents now available here

Managing the upgrade/coexistence scenario from Domino Utility Server to CCB/CCX

An existing Domino Utility Server PVU or Utility Express PVU configuration with appropriate Domino Enterprise Client Access licenses for app maintenance can be renewed as-is.  However, many customers want to grow their application volume (hence, deployed server capacity) or want to take advantage of moving to CCB/CCX and the CCB add-on capabilities.

If you replace your Utility Server Support Subscription with appropriate CCB/CCX Authorized User volume to cover the current users, you can leave the installation as-is and just use your new CCB licensing.

If you need to maintain coexistence between Utility Server and CCB environments, you need to observe the following guidelines: 

  • Any entitlements included with CCB are only available to the CCB environment, e.g. Safelinx/Nomad Web. If HCL Domino Volt was added to CCB, the HCL Enterprise Integrator, HCL SAP Connector, and HCL Link are only available for the CCB environment.  
  • Any existing HEI/SAP Connector in the Utility Server environment must be continued/renewed as-is and cannot be replaced by the CCB entitled programs.  
  • Users defined on Utility Servers must be on the Denied Access List for all CCB servers to separate them from CCB licensing counts, whereas any CCB user is permitted access to the Utility Servers. 
  • The V12 Entitlement Reporting Tool provides a report for all of your Domino Domains, however, you can drill down on specific servers or groups of servers to understand user volumes by server. 

This announcement further enforces CCB/CCX as the licensing platform for Domino customers, allowing all customers to upgrade to CCB and with CCB as the only model for all new customers.

If you have any questions about this blog post and announcements or have any licensing questions, please contact your HCL product specialist or Business Partner. 

 Useful Links:  

 Related Blog Posts:

Frequently Asked Questions

Updated since September 23,  2020, “Introducing CCX, External User Entitlements 

Q: How are CCB/CCX users counted?

A: The Domino V12 Entitlement Tracker Tool produces an internal report to assist you with license compliance. (This report is not collected by HCL) 

  • You simply count the entries across all Domino Directories and Authentication Sources permitting users to log-in.  The count of credentials permitting log-in equals the number of Authorized Users. 
  • Keep separate track of “external” users and exclude from the CCB count.  A user on all Denied Access Lists are excluded from the counts. 
  • CCB includes an unlimited entitlement for Guest users. If logged-in Known Guest user credentials are included in the Domino Directories identified/separated out as “guests”, simply exclude from CCB/CCX counts. 
  • Needed CCX entitlements are established from the maximum number of log-in’s used or to be used in any 30 day period.  
  • CCB and CCX can reside on same server or as administrator decides – counting is always across all Domino Directories in Licensee’s enterprise.   
  • No employee or contractor in Licensee’s Enterprise can be a CCX or Guest user.   
     

Q: am using an earlier Domino license model. How do I switch to CCB/CCX?  

A: CCB licensing is a superset of prior Domino licensing. When CCB licensing is established replacing active Domino licensing, CCB can provide the entitlements that were in place for the Domino Servers and various clients. To support the user constituents, you may need both CCB/Guest and CCX entitlements to match your current use cases, but you can continue to use deployed software. In most cases, if you have a compliant installation, the move to CCB is cost neutral. 

Q: I just need Domino apps, no need for mail or other features. 

A: Mail routing is intrinsic to Domino and to many apps that run on the platform. For simplicity, the full mail application is included with CCB and functional/workflow mail is included with CCX – both HCL Verse, the traditional Notes user interface, and mobile access. The mail function is always part of your entitlement, whether you use it or not. 

Q: Can I still just license mail? 

A: The mail-only licensing of Domino Messaging CAL/PVU, Messaging Express is still available. However, you can fully replace your mail entitlements with CCB and include Domino Volt to gain significant additional value for your users. (See also Aligning all Domino V12 Licenses in this blog.) 

Q: What is included with CCB and what are add-ons? 

A: The CCB license includes entitlements to  

  • HCL Nomad for Web Browsers for all CCB/CCX users 
  • HCL SafeLinx  for all CCB servers and CCB/CCX users  
  • HCL Sametime Premium Limited Chat 
  • You must have a CCB license to enable any code install/download & product support for the above functions. 

Add-ons include:   

  • Full HCL Sametime Premium at a special, reduced, price 
  • HCL Domino Volt for all CCB users at a simple uplift (which is also extended to all CCX users for no additional charge).  The HCL Domino Volt add-on includes HCL Enterprise Integrator, HCL SAP Connector and HCL Link which are entitled for all CCB entitled servers with Domino Volt 
  • CCX on a per External User basis as described elsewhere in this blog. 

Q: What is a CCB user permitted to do? 

A: CCB users are entitled to all aspects of Domino applications and enterprise e-mail and purchased add-ons per above, without license restrictions on what users are permitted to do. CCB users can create and participate in apps and workflows to any level set by their Domino Administrators. 

Q: How do you restrict CCX and Guest users’ access to an application? 

A: Based on your settings in the Domino “Access Control List” (ACL) – all Domino databases/applications have an ACL which maps access levels to users. The access level is a classification limiting which tasks a user can perform in the database  – Manager, Editor, Author, Reader, Depositor, No Access – these classes are just labels, not verbatim. To fully understand permitted use cases, refer to the product documentation on ACLs found here  
Learn about Domino Access Control Lists (ACL)

Hints for the Admins/DevelopersExisting apps and standard templates may need customisation to support Known Guest users (free with CCB), whereas CCX users should have appropriate support with no changes to apps. 

Q: Why is a CCX user permitted ACL level up to Author? 

A: CCX users can fully participate in, and use (not create) Domino apps and workflows (including Domino Volt if added to CCB.)  The maximum ACL level allowed is “Author” access, which is typically assigned to users who need to contribute documents to a Domino database – and authenticated users can edit their own and other designated content.  
CCX is for authenticated, external users only and not permitted for any employee or contractor in the Licensee’s Enterprise. 

Q: Why is an anonymous Guest permitted ACL level up to Author? 

A: Anonymous Guests are web users, who beyond browsing a web site are permitted actions like submitting a contact form, participating in a web survey, posting anonymous blog content, etc. “Author” access is typically assigned to users who need to contribute documents to a Domino database just like CCX users, however, being anonymous they cannot edit any content, nor access individualised content and no details are retained as to who contributed to the database. 

Q: Why is a logged-in Guest only permitted ACL level up to Reader? 

A: Under ACL control, “Reader” access allows controlled creation of documents by using public access forms. Logged-in Guests authenticating with HTTP/LDAP are typically a dynamic, ever increasing volume of users visiting your web site, registering to gain access to community content, special interest forums, initiating workflows, etc.  “Reader” access is typically assigned to users who are only permitted to read documents in a database and/or using public forms to create documents. This case is for authenticated, external, limited use only, and not permitted for any Employee or contractor in the Licensee’s Enterprise.  
For external users needing any higher level of access, you must purchase CCX entitlements. 

Disclaimer – HCL’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at HCL’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard HCL benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multi programming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.  

HCL Domino Support Update

3. Februar 2021 Posted by Uffe Sorensen

HCL Digital Solutions would like to take this opportunity to clarify the requirement for offering Support subscription for the various HCL Domino Programs. This blog covers two such cases related to partial renewals that are not permitted.

Specifically, HCL Digital Solutions does not permit:

  1. Partial renewal of HCL Domino Programs under Non-Expiring (“Perpetual”) License. I.e., Licensee cannot renew a lesser quantity than the entitled volume to obtain Support.
  2. Separate renewal of Client-only or Server-only licenses where both are needed for a production environment and must be on Support for all users.  

Here are the requirements for the HCL Domino Programs that can subscribe to Support (1) for Perpetual Licenses beyond the initial 12 months:

  1. All-inclusive Per User Licenses (i.e., all server entitlements included with the per user license) 
  • HCL Domino Complete Collaboration Business Edition (CCB/CCX)
  • HCL Domino Volt User
  • HCL CEO Communications User
  • HCL Collaboration Express User
  • HCL Messaging Express User 

To receive Support for any above Program, each User must be under Support. Licensee cannot have some Users on Support and others not, which precludes any partial Support renewals of Perpetual Per User Licenses.

2. Stand Alone Server Licenses 

  • HCL Domino Utility Processor Value Unit (“PVU”) 
  • HCL Domino Utility Express Processor Value Unit (“PVU”) 

To receive Support for either of these Programs, all PVUs as entitled must be under Support. This precludes any partial Support renewals of Perpetual Utility Server and Utility Server Express Licenses. 

3. Client and Server Licenses   

  • HCL Domino Enterprise Client Access
  • HCL Domino Enterprise Processor Value Unit (“PVU”) 

As stated in the License Information (LI), each of these parts are interdependent and form one logical Program. Specifically, the HCL Domino Enterprise Server License Information mandates the corresponding Client License for any productive use (for all in-market versions). 

From the HCL Domino Enterprise Server V10.0.1 License:
Use of the Program by any means of Authenticated Access requires an entitlement to HCL Domino Enterprise client access, or a subscription to either HCL SmartCloud Notes or a HCL Connections Cloud S1. (2) 

Further, the most recent Domino v9.0.x and Domino v10.0.x Support Update [KB0085697] documents the packaging and Support dependency for HCL Domino Enterprise Client and Server side as one Program, why these cannot be separated from a Support viewpoint.

HCL Domino Enterprise Client Access is required for productive use of HCL Domino Enterprise PVU, hence both must be on Support to the full volume of Perpetual entitlements for each, i.e. no partial renewals. 

4. Client and Server Licenses for Messaging Only 

  • HCL Domino Messaging Client Access
  • HCL Domino Messaging Processor Value Unit and/or HCL Domino Enterprise Processor Value Unit (3) 

In keeping with the other Client and Services licenses, each of these parts are interdependent and form one logical Program. Specifically, the HCL Domino Messaging Server License Information mandates the corresponding Client License for any productive use (for all in-market versions).

From the HCL Domino Messaging Server V10.0.1 License:
Users of the Program must be covered by an entitlement to either HCL Domino Messaging client access or HCL Domino Enterprise client access. (4) 

HCL Domino Messaging Client Access is required for productive use of HCL Domino Messaging PVU, hence both must be on Support to the full volume of Perpetual entitlements for each, i.e. no partial renewals. 

General Rules for Renewals  

  • If you already own Perpetual Licenses and a compliant Support subscription, you can simply renew Support AS-IS per above rules.  
  • If an organization (i.e., the Licensee) wishes to decrease the number of supported users, it may do so if it relinquishes perpetual license entitlements for such unsupported users. However, remaining entitlements must be fully covered by Support.
  • Conversely, to increase the number of perpetual Client Access License users and/or server PVU License capacity for a currently compliant Support subscription, HCL Digital Solutions requests that you move to the CCB/CCX licensing model to greatly simplify your renewals and compliance tracking in addition to enhancing your value of the licensing. 

If you have any questions about this announcement or have any licensing questions, please contact your HCL product specialist or HCL Business Partner. 

Comments: 

  1. “Support” was formerly known as S&S, “Subscription & Support”.   
    Product Support from HCL is described in the HCL Software Customer Support Guide
  2. “HCL SmartCloud Notes” and “ HCL Connections Cloud S1” are obsolete and withdrawn Programs
  3. HCL Domino Enterprise PVUs can constitute the server side for HCL Domino Messaging Client where a high-availability (clustered) environment is desired and/or if add-on applications for mail management need to be installed. Mandates Client and Server Support and preclude partial renewals for any configuration of a Messaging Only deployment.
  4. The use of HCL Domino Enterprise client access in this context is limited to Messaging use 

Useful links: 

 Disclaimer – HCL’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at HCL’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard HCL benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multi programming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

Licensing Update: Introducing CCX, External User Entitlements

23. September 2020 Posted by Uffe Sorensen

This year, HCL Digital Solutions has developed a modern per user licensing model for Domino – HCL Domino Complete Collaboration Business Edition (a.k.a. “CCB”). CCB has helped facilitate the momentum and growth in the Domino customer base and new user adoption and we’re proud to announce the completion of CCB licensing with the introduction of an eXternal user entitlement – the “CCX” Authorized User.   

CCB: Simplifying HCL Domino Licensing 

CCB is a key step in our journey to provide one license model for HCL Domino, eliminating the uncertainty of server capacity and sub-capacity (PVU) licensing. 

  • A simple “Per User everything model” – use any client and any protocol for any server capacity to run all applications – including enterprise e-mail (HCL Verse). 
  • Transparent license compliance management by simple user counting. 
  • Adding appropriate capabilities to the core Domino environment under CCB entitlements – like HCL SafeLinx 1.1 which is now entitled for all CCB users.  
  • We recently added a Guest user entitlement to permit web applications to run on CCB licensed servers – vastly improving the value of CCB. (This blog post contains updates to the announcement, “HCL Complete Collaboration (CCB) Guest Licensing” from July 29, 2020)

More capabilities will be provided using a simple “add-on” scheme for CCB licensing, which now includes: 

  • Domino Volt: Can be extended to all CCB users at renewal or new CCB license sale   
  • Sametime v11.5: Can be extended any time after v11.5 becomes available to all CCB users 
  • CCX: Per user add-on for external users 

Introducing CCX  

CCX is an add-on to a CCB entitled Domino environment extending applications to external users at an attractive per user price. Hence, we now distinguish between internal users – who must be licensed under CCB (as always) – and CCX entitled external users.  

Employees or contractors must be CCB users, who cannot be replaced by CCX. CCB is a prerequisite entitlement enabling all code install/download & product support. Use of Domino Volt extends to CCX users at no additional cost, if added to the base CCB license.  

CCX users are functionally restricted to using Domino or Domino Volt applications and workflows but cannot create applications themselves. Nor can a CCX user have a personal mailbox but can use task/functional mail for workflow routing or applications generating mail.  

CCB Guest Users: What’s New 

Since the announcement in July 2020, we have thoroughly analyzed and discussed many customers’ use cases and now enhanced the value of authenticated/logged-in web users to permit a predefined maximum level of Domino application access (ACL) as “Reader.”  

Counting Users for License Compliance  

CCB/CCX require Authorized User entitlements for any user who has credentials to access the system.  For both CCB and CCX, the required license volume for compliance is determined by counting directory entries in the Domino directories and accessible LDAP directories permitting users to log-in. Simple mail routing entries or credentials on the Domino Denied Access list are not included in the counts. 

As of now, you simply count the entries in the Domino Directories/linked LDAPs permitting users to log-in. Any entry or LDAP tagged as “External” will be counted as a CCX user and all other credentials make up the CCB count.  If Guest user log-in credentials are in the same directories/LDAP they must be tagged as “Guest” and excluded from the count.  

No employee or contractor in the Enterprise can be CCX or Guest but must be CCB. It is our intention to automate the counting for Domino v12 by enhancing the included Domino License Tracker tool to produce an internal license compliance report, however, the report is not automatically shared with HCL.  

CCB/CCX Users’ Rights and Capabilities

Access to Domino Servers Licensed under CCB A/U Entitlement 

Effectively immediately, customers with HCL Domino Servers deployed under CCB Authorized User entitlements can be accessed by Licensee’s entitled CCB Authorized Users, CCX Authorized Users and Guest Users under the CCB entitlement. 

In addition, HCL Domino Servers deployed under CCB Authorized User entitlements may participate in mail routing (SMTP), directory lookup and authentication (LDAP) for non-HCL Domino programs and permit access to free/busy time calendar information. 

More Information 

HCL has made the following changes to the CCB license based on customer and partner requests to facilitate: 

  • A read-only external or internal web site for Guest Users.
  • A simple way of providing tailored content to specific Guest Users. 
  • Eliminating the need for server capacity (PVU) based licensing through the introduction of a specific External User license. 
  • Permitting External Users in the Enterprise B2B value chain to participate in Domino based applications and workflows. 
  • Using Domino Volt for External Users in general, as well as for data collection through surveys for anonymous Guest users.  
  • Clarifying licensing for mail and calendar interoperability in multi-vendor scenarios involving our partner’s solutions.    
     

HCL plans to update the formal CCB/CCX V11.0.1 License Information can be found here when CCX becomes available later in September 2020. This announcement reinforces CCB/CCX as the licensing platform for Domino customers, allowing more customers to upgrade to CCB and the model for all new customers. 

If you have any questions about this announcement or have any licensing questions, please contact your HCL product specialist or Business Partner. 

Useful Links:  

Related Blog Posts: 

Frequently Asked Questions 

Q: How are CCB/CCX users counted? 

A: You simply count the entries in the Domino Directories/linked LDAPs permitting users to log-in. Count entries/LDAP tagged as “external” as the CCX user count and deduct this number from the total number of entries which becomes the CCB count. The Denied Access List is excluded from the counts.  

CCB and CCX can reside on same server or as administrator decides – counting is always across all Domino Directories in Licensee’s enterprise.  CCB includes an unlimited entitlement for Guest users. If logged-in Guest user credentials are included in the Domino Directories tagged as “guest” they are excluded from CCB/CCX counts. No employee or contractor in Licensee’s Enterprise can be CCX or Guest.  (The current Domino License Tracker tool for v12 will produce an internal report to assist you with license compliance, but it is not automatically shared with HCL.) 

Q: I am using an earlier Domino license model. How do I switch to CCB/CCX?  

A: CCB licensing is a superset of prior Domino licensing. When CCB licensing is established replacing active Domino licensing, CCB can provide the entitlements that were in place for the Domino Servers and various clients. To support the user constituents, you may need both CCB/Guest and CCX entitlements to match your current use cases, but you can continue to use deployed software. 

Q: I just need a Domino server for apps, no need for mail or other features. 

A: Mail routing is intrinsic to Domino and to many apps that run on the platform. For simplicity, full mail functionality is included with CCB and functional/workflow mail is included with CCX. You don’t have to use the mail functionality but it is part of your entitlement. 

Q: Can I still just license mail? 

A: The mail-only licensing of Messaging CAL/PVU, Messaging Express will remain as such. However, you can fully replace your mail entitlements with CCB/CCX and include Domino Volt to gain significant additional value for your users. 

Q: What is included with CCB and what are add-ons? 

A: CCB licensing includes entitlement to HCL SafeLinx 1.1 for all CCB servers and CCB/CCX users as well as limited use Sametime and Connections Files & Profiles for all CCB users.   
Add-ons include:   

  • Sametime Premium when v11.5 becomes available around November 2020 
  • Domino Volt for all CCB users at a simple uplift (also extend to all CCX users for no additional charge).  Domino Volt includes HCL Enterprise Integrator and HCL SAP Connector which is entitled for all CCB servers when upgraded with Domino Volt ! 
  • CCX on a per External User basis 

Q: What is a CCB user permitted to do? 

A: CCB users are entitled to all aspects of Domino applications and enterprise e-mail and add-ons per above, without license restrictions on what users are permitted to do. CCB users can create and participate in apps and workflows to any level set by Domino Administrators. 

Q: How do you restrict CCX and Guest users’ access to applications? 

A: We use the Domino “Access Control List” (ACL) – all Domino databases/applications has an ACL which map access levels to users. The access level is a classification limiting which tasks a user can perform in the database – Manager, Editor, Author, Reader, Depositor, No Access – these classes are just labels, not verbatim. To fully understand permitted use cases, refer to the product documentation of ACL. (Note: Existing applications and standard templates may need customisation to fully support Guest users.) 

Q: Why is a CCX user permitted ACL level up through Author? 

A: CCX users can fully participate in, and use (not create) Domino apps and workflows (including Domino Volt if added to CCB.)  Hence, maximum ACL level is “Author” access, which is typically assigned to users who need to contribute documents to a Domino database – and authenticated users can edit their own or other designated content. CCX is for authenticated, external users only and not permitted for any employee or contractor in the Licensee’s Enterprise! 

Q: Why is an anonymous Guest permitted ACL level up through Author? 

A: Anonymous Guests are web users, who beyond browsing a web site are permitted actions like submitting a contact form, participating in a web survey, posting anonymous blog content, etc. “Author” access is typically assigned to users who need to contribute documents to a Domino database just like CCX users, however, being anonymous they cannot edit any content, nor access individualised content. 

Q: Why is a logged-in Guest permitted ACL level up through Reader? 

A: Under ACL control, “Reader” access allows controlled creation of documents by using public access forms. Logged-in Guests authenticating with HTTP/LDAP are typically a dynamic, ever increasing volume of users visiting your web site, registering to gain access to community content, special interest forums, initiating workflows, etc.  “Reader” access is typically assigned to users who are only permitted to read documents in a database and/or using public forms to create documents. This case is for authenticated, external, limited use only, and not permitted for any Employee or contractor in the Licensee’s Enterprise!  
For external users needing any higher level of access, you must purchase CCX entitlements. 

Disclaimer – HCL’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at HCL’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard HCL benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multi programming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 

The post Licensing Update: Introducing CCX, External User Entitlements appeared first on HCL SW Blogs.

Licensing Update: HCL Complete Collaboration (CCB) Guest Licensing

29. Juli 2020 Posted by Uffe Sorensen

Since July 2019, it has been HCL Digital Solutions’ mission to help our customers and business partners by introducing contemporary licensing and making license management easier for all our products.

Today, we are taking the next step towards consolidating all of our Domino licensing on a “per user” license model – the HCL Domino Complete Collaboration offering a.k.a “CCB.”

Effectively immediately, customers with HCL Domino Servers deployed under CCB Authorized User entitlements can be accessed by a Licensee’s entitled CCB Authorized Users and Guest Users.

A “Guest User” can be an anonymous web user (no authentication), or an authenticated web user with a predefined maximum level of Domino application access (ACL) as “Depositor.”

In addition, HCL Domino servers under CCB may participate in mail routing (SMTP), directory lookup and authentication (LDAP) for non-HCL Domino programs and permit access to free/busy time calendar information.

HCL made these changes to the CCB license based on customer requests to facilitate:
• A read-only external or internal web site for Guest Users
• Data collection using surveys generated by Domino Volt 1.0.1 and its anonymous user support available today.
• Removing the need for a separate Utility Server license for Guest Users with complex PVU reporting requirements.
• Clarifying licensing for mail and calendar interoperability in multi-vendor scenarios involving our partner’s solutions.

In August, HCL plans to update the formal License Information found here. In the meantime, you may refer to this blog or you can request a formal Product Notice for compliance.

If you have any questions about this announcement or have any licensing questions, please contact your HCL product specialist or Business Partner.

Uffe Sorensen & the Domino Product Team

Disclaimer – HCL’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at HCL’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard HCL benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multi programming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

The post Licensing Update: HCL Complete Collaboration (CCB) Guest Licensing appeared first on HCL SW Blogs.

Licensing Update: Reporting PVU Compliance for HCL Domino

25. Juni 2020 Posted by Uffe Sorensen

Since July 2019, HCL Digital Solutions has been committed to introducing modern licensing, license management, and support lifecycle practices for all our products. We know this is a journey over multiple years and we know that managing license compliance is complex. Specifically, dealing with virtualized servers and sub-capacity licensing for products on a Processor Value Unit (PVU) metric. 

While we intend to replace Domino PVU-based licenses with a simpler approach in the foreseeable future, we know that our customers want to know how to document their compliance with the IBM or HCL capacity-based licensing terms. Today, we are announcing that we will be consolidating our PVU compliance rules across all our products, starting with the Domino family – see “Reporting” section below for reporting methods accepted. Importantly, this announcement has no impact on any customer’s entitlements or license payments. 

DEFINITIONS 

What is Processor Value Unit licensing?
A Processor Value Unit (PVU) is a unit of measure used to quantify licensing of software on different processor technologies and configurations. HCL defines a processor, for purposes of PVU-based licensing, to be each processor core on a chip (socket). Each processor core has a specific PVU capacity dependent on physical implementation as can be seen in IBM’s PVU Table by Processor Vendor, Brand, Type and Model Number here.  

What is Sub-Capacity licensing?
A program can be deployed using either Full Capacity or Virtualization Capacity (Sub-Capacity) licensing. 

  • For Full Capacity licensing, (“bare metal”) customers need PVU entitlements to cover the entire physical server hardware where the program is running. 
  • Where Sub-Capacity (Virtual Servers) licensing is permitted, customers need PVU entitlements to cover all activated processor cores made available to the Virtual Servers used by the Program. This is normally a lower PVU count than bare-metal licensing. Likewise, Sub-Capacity licensing applies to BYOSL deployment on Public Cloud environments. 

REPORTING 

All Domino customers are required to maintain a record of their total PVUs allocated to the product. The report must be presented to HCL on request (per HCL Master License Agreement, §12, available here.) 

HCL now accepts the following reports for Full Capacity and Sub-Capacity licensing: 

Version HCL PVU Calculator 
(1) 
HCL BigFix 
(2) 
IBM 
ILMT 
(3) 
Manual Spreadsheet
(4) 
HCL Domino V11+ X X X
HCL Domino V9, V10 X X X X
  1. The new HCL PVU Calculator is now available to HCL registered customersView Calculator here.  
  2. HCL BigFix Inventory that includes PVU reporting for Virtual Deployments. 
  3. IBM License Metric Tool (ILMT) which is a tool available to IBM Passport Advantage customers. 
  4. A manual spreadsheet published and maintained by IBM Download Spreadsheet here. (Note: HCL assumes no responsibility for maintenance of this spreadsheet or associated documentation. However, HCL will accept this documentation solely for former IBM Domino customers to help with continuity.) 

IMPLEMENTATION 

The use of the various reporting methods is effective immediately, and all relevant product-based License Information (LI) documents will be updated at their next revision to simply point to HCL’s standard PVU compliance guidelines as provided above. 

If you have any questions about this announcement, please contact your HCL product specialist or Business Partner. 

Domino/Digital Solutions Product Team

Disclaimer – HCL’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at HCL’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard HCL benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multi programming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 

The post Licensing Update: Reporting PVU Compliance for HCL Domino appeared first on HCL SW Blogs.

UKLUG – Great meeting in Cardiff

6. September 2012 Posted by Uffe Sorensen

It was great to see old friends and find new at the UKLUG meeting in Cardiff - thanks to Warren Elsmore & family for arranging !   And to the UKLUG community for a stimulating couple of days with good discussions (http://www.uklug.info/) ...

In my keynote I emphasized the various shifts in directions for Notes - and later Domino - during the last 20 years or so. We're right now at the next inflexion point in enterprise productivity driven by the wave of "social business"  and we discussed the role and roadmap for Notes/Domino as a platform for adopting new collaboration paradigms.

Although Notes (or rather Notes/Domino based solutions) support a number of value propositions for a social business there are good reasons to augment the ND platform with additional capabilities focusing specifically on social collaboration as supported by IBM's Connections solution. 

Presentation posted (without the videos I used) ==> http://www.slideshare.net/Uffe_Sorensen/uklug-2012-uffes-keynote

It was also really worthwhile to partake in the tour of the Cardiff Castle and 2000 years of history ... U