Posts Tagged: ‘2013’
2013: The Year Of Digital Business | Forrester Blogs
A very thoughtful blog posting by Nigel Fenwick. Here are a few quotes I found in particular interesting. This is one every business leader should read, who tries to prohibit social communication tools in the workplace. You were not able to stop phone, fax, email, you will not be able to stop the new channels. Do these new channels always make life easier, no, but used in thoughtful way they can bring benefits:
Communications continue to evolve. Consider how humans have transformed communications over the centuries: signal fires; semaphore; Morse code; the telegraph; the telephone; telex; fax; email; SMS; Facebook; and Twitter. I have no doubt that this evolution will continue in 2013 and beyond. ... Regardless of where you are in your personal communications evolution, the undeniable truth is that over the past decade we have significantly changed how people communicate; we are no longer dependent upon email. But social tools and 24/7 mobile access have not removed the complexity or decreased the volume of information we must process. Time remains our most precious resource and we’ll always seek ways to use it more effectively — ...
Nigel writes about a new communications paradigm. Well, I don't believe this is new. The amount of information and communication just accelerates further. The challenge was there before.
And he calls out the year of Digital Business, where in particular social and mobile technologies drive customer experience:
In the coming year organizations will continue to evolve social layers that allow employees and customers to collaborate more effectively. Early adopters of social technologies are already moving toward social business ecosystems, combining mobile technologies with social apps in ways which save customers time and make the customer experience more enjoyable (or less frustrating). ...
As mobile, social, cloud, and big data come together we see the emergence of digital business strategy: the ability to leverage digital technologies to transform the customer value equation and drive competitive advantage.
Last but not least some wishful thinking?
Certainly the digital revolution will continue into 2013 and beyond — that’s easy to predict. But perhaps 2013 will also be the year we realize that the world will not come to an end if we don’t reply to that Facebook post today, or we don’t respond to that email this minute, or we don’t read every tweet and blog post. And so for some of us at least, 2013 may be a year in which we learn to enjoy the physical world we live in more than the virtual world we create on our electronic devices.
Happy new year! All the best to you.
[EN] 2013: The Year Of Digital Business | Forrester Blogs
A very thoughtful blog posting by Nigel Fenwick. Here are a few quotes I found in particular interesting. This is one every business leader should read, who tries to prohibit social communication tools in the workplace. You were not able to stop phone, fax, email, you will not be able to stop the new channels. Do these new channels always make life easier, no, but used in thoughtful way they can bring benefits:
Communications continue to evolve. Consider how humans have transformed communications over the centuries: signal fires; semaphore; Morse code; the telegraph; the telephone; telex; fax; email; SMS; Facebook; and Twitter. I have no doubt that this evolution will continue in 2013 and beyond. … Regardless of where you are in your personal communications evolution, the undeniable truth is that over the past decade we have significantly changed how people communicate; we are no longer dependent upon email. But social tools and 24/7 mobile access have not removed the complexity or decreased the volume of information we must process. Time remains our most precious resource and we’ll always seek ways to use it more effectively — …
Nigel writes about a new communications paradigm. Well, I don’t believe this is new. The amount of information and communication just accelerates further. The challenge was there before.
And he calls out the year of Digital Business, where in particular social and mobile technologies drive customer experience:
In the coming year organizations will continue to evolve social layers that allow employees and customers to collaborate more effectively. Early adopters of social technologies are already moving toward social business ecosystems, combining mobile technologies with social apps in ways which save customers time and make the customer experience more enjoyable (or less frustrating). …
As mobile, social, cloud, and big data come together we see the emergence of digital business strategy: the ability to leverage digital technologies to transform the customer value equation and drive competitive advantage.
Last but not least some wishful thinking?
Certainly the digital revolution will continue into 2013 and beyond — that’s easy to predict. But perhaps 2013 will also be the year we realize that the world will not come to an end if we don’t reply to that Facebook post today, or we don’t respond to that email this minute, or we don’t read every tweet and blog post. And so for some of us at least, 2013 may be a year in which we learn to enjoy the physical world we live in more than the virtual world we create on our electronic devices.
Happy new year! All the best to you.
2013 #SocBiz Predictions in an Overview
During the last days I have selected some 2013 Social Business Predictions. Here they are in a summary. Nothing really extremely surprising, but I feel a good overview of what may or is coming in 2013 (and beyond):
December 21: “Focus on implementing Social” (Alan Lepofsky, Constellation Research)
December 23: “70 % of our employee workforce is disengaged at work” (Luis Suarez, IBM)
December 25: “Email will evolve into a Social Platform” (Ed Brill, IBM)
December 26: “Change the Culture of Business from Compliance to Collaboration” (Michael Idinopulos, Socialtext)
December 27: “Enterprise buyers will be looking to avoid the Dropbox effect” (John Newton. Alfresco)
December 28: “Mobile is the new normal” (Brett Caine, Citrix)
December 29: From Punk Rock to Mainstream? (Tom Petrocelli)
December 30: “Web Experience Management is Becoming the New ERP” (Douglas Heise, CoreMedia)
And I would like to add the Top13 Social Business Trends in 2013 from Sandy Carter.
[EN] The 2013 #SocBiz Predictions in an Overview
During the last days I have selected some 2013 Social Business Predictions. Here they are in a summary. Nothing really extremely surprising, but I feel a good overview of what may or is coming in 2013 (and beyond):
December 21: “Focus on implementing Social” (Alan Lepofsky, Constellation Research)
December 23: “70 % of our employee workforce is disengaged at work” (Luis Suarez, IBM)
December 25: “Email will evolve into a Social Platform” (Ed Brill, IBM)
December 26: “Change the Culture of Business from Compliance to Collaboration” (Michael Idinopulos, Socialtext)
December 27: “Enterprise buyers will be looking to avoid the Dropbox effect” (John Newton. Alfresco)
December 28: “Mobile is the new normal” (Brett Caine, Citrix)
December 29: From Punk Rock to Mainstream? (Tom Petrocelli)
December 30: “Web Experience Management is Becoming the New ERP” (Douglas Heise, CoreMedia)
And I would like to add the Top13 Social Business Trends in 2013 from Sandy Carter.
[EN] 2013 #SocBiz Prediction: “Web Experience Management is Becoming the New ERP”
And another prediction for 2013, this time from Douglas Heise, Product Marketing Director at CoreMedia:
Web Experience Management is Becoming the New ERP
In the traditional enterprise software world, people use enterprise resource planning (ERP) tools to integrate and optimize the flow of business data across and between organizations. Now, with the Web becoming a primary platform for business, WCM has an opportunity to play a similar role for a new generation of online businesses.
In order to fulfill this role, however, Web CMSs will need to do a much better job of integrating with backend data systems and other consumer facing tools, including marketing automation, lead generation, social communities and analytics. Business users are forced to deal with an ever-growing array of separate tools for managing online experiences. Now is the time to unite these tools under a common WCM infrastructure.
via 2013 Web Content Management Trends: The Post PC World is Here.
[EN] 2013 #SocBiz Prediction: From Punk Rock to Mainstream?
This time the 2013 predictions from Tom Petrocelli, Senior Analyst investigating the Social Enterprise:
If the enterprise social applications market was a music genre, it would be punk rock. Everything about it just seems faster and louder. As I look ahead to 2013, I expect a continuation of 2012. In other words, the enterprise application market will continue to mutate rapidly under the effects of social, mobile and cloud.
…
Social collaboration, social marketing, social channels merge with enterprise apps
The Social Enterprise is a way of doing business. Technology only exists to enable that. Social Enterprise can’t exist as a separate category for long. It will fold into enterprise business applications as a feature set more than a product category. This is good since it represents the best way to harness the real advantages of the Social Enterprise in a way that generates real business results.
via Prediction: More Change for Enterprise Applications in 2013.
[EN] 2013 #SocBiz Prediction: “Mobile is the new normal”
And another expert looking forward into 2013. This time Brett Caine, senior vice president and general manager for the Citrix Online Services division:
The number of work-at-home employees is increasing dramatically and not just day-extenders. For the first time we are seeing companies implement work-at-home policies and practices that make it possible to work from home as a full member of the team. Everyone wants flexibility, more and more ask for it and the millennials will demand it. …
Casual Fridays will become Work-from-Home Fridays
The tablet generation has already redefined the workplace. This on-the-go generation is not defined by four walls and a desktop computer. They are mobile. Mobile is the new normal. It’s not the exception. … In return, we will have a more dynamic workforce and work environment instead of the same old stagnant cube nation.
via Why The Simmering Social Revolution In The Workplace Will Boil Over In 2013 – Forbes.
[EN] 2013 #SocBiz Prediction: “Enterprise buyers will be looking to avoid the Dropbox effect”
Time for 2013 predictions. This one is from the Alfresco CTO and Chairman John Newton:
Interest in independent social enterprise vendors will dry up and many features will be deemed unnecessary.
Instead of adopting new social enterprise platforms that prove to be just disconnected silos, social features will be built into all types of business applications and platforms to better connect and engage employees, partners, customers and other stakeholders.
Enterprise buyers will be looking to avoid the Dropbox effect and purchase platforms with built-in social enterprise features with a focus on being more secure and scalable over time. Social media won’t be relegated to one department such as marketing communications, but used across multiple departments that drive true business productivity.
[EN] 2013 #SocBiz Prediction: “Change the Culture of Business from Compliance to Collaboration”
December 2012 – time to look forward to 2013. Here are some of the Social Business Predictions from Michael Idinopulos is chief customer officer and general manager of Socialtext.
When it comes to today’s fast-paced workplace, there’s no better place for social collaboration. But over time, our society has changed from an open setting of collaborative work to a closed, cubicle environment where work is isolated and trapped, confined by our digital domain. …
… Breaking down the “private office” has become easier than ever and has unleashed what can only be described as a productivity revolution. …
Enterprise social software will no doubt continue to create a more engaged workforce that is actually getting work done instead of just talking about it. Social has become the one-stop shop for communications, learning, feedback, documentation and more. I expect this trend to grow as we continue to change the culture of business from compliance to collaboration.
via Social Business: 5 Trends To Watch For 2013 And Beyond – Forbes.
[EN] 2013 #SocBiz Prediction: “Change the Culture of Business from Compliance to Collaboration”
December 2012 – time to look forward to 2013. Here are some of the Social Business Predictions from Michael Idinopulos is chief customer officer and general manager of Socialtext.
When it comes to today’s fast-paced workplace, there’s no better place for social collaboration. But over time, our society has changed from an open setting of collaborative work to a closed, cubicle environment where work is isolated and trapped, confined by our digital domain. …
… Breaking down the “private office” has become easier than ever and has unleashed what can only be described as a productivity revolution. …
Enterprise social software will no doubt continue to create a more engaged workforce that is actually getting work done instead of just talking about it. Social has become the one-stop shop for communications, learning, feedback, documentation and more. I expect this trend to grow as we continue to change the culture of business from compliance to collaboration.
via Social Business: 5 Trends To Watch For 2013 And Beyond – Forbes.
[EN] 2013 #SocBiz Prediction: “Email will evolve into a Social Platform”
And now Ed Brill, Director, Product Management for IBM Social Business, looks into the future – the future of email and the Social Inbox:
With approximately 145 billion corporate emails sent on a daily basis — a number that’s only expected to rise in 2013 — email is still the reigning champion of the enterprise collaboration world. For reference, there are roughly only 2.5 billion Facebook posts per day, and 400 million tweets.
Instead of fading away, email will evolve into a social platform. It’s already starting to happen – businesses that have cracked the code when it comes to the evolution of the inbox already have a leg up on the competition.
What exactly is social mail? In a nutshell, it creates a more effective workforce by unifying messaging and other business applications to reduce context switching. It frees up email, calendar, to-do and other messaging and collaboration from the client application.
…
Modern workplaces are on the brink of an email revolution. No longer a static medium, in 2013 email will become a critical business tool that brings people together in a collaborative and social way.
Social Business 2013: Less Talking. More Action. | Constellation Research
It is end of 2012 and of course all the experts are now publishing their predictions for 2013. For Alan Lepofsky 2013 is the year, where Social Business becomes real:
For customers, 2013 will be a year of taking action. Over the last few years organizations have invested a great deal of resources into learning about the technological and cultural shifts required for social business transformation. Now they can move past the struggles explaining "Facebook for the Enterprise" and instead focus on implementing the social features that will help their employees get their jobs done.
For product vendors, 2013 will be less about creating shinny new features and more about helping their customers (and prospects) derive real business value from their platforms. Yes, of course there will still be innovations in user experience, mobile access, analytics and many more, but for the next little while the "competitive feature wars" will be less important than proving they understand how to help organizations succeed.
via Social Business 2013: Less Talking. More Doing. | Constellation Research Inc..
So these vendors should best positioned, who have a Social Business Agenda, a methodology, experience, resources and partners, who know how to make Social Business real.
But although features seem not to be the most important differentiator, Alan as Technology Consultant of course needs to make some statements on Technology Trends: Social Task Management features will become more mainstream in social business platforms. Heard about Activities in IBM Connections? Read more about the unsung hero here and in German language here. We are used to Feed Readers and News Aggregators like Google Reader that pull all the updates into a single inbox making it easier to keep up to date. Are Activity Streams the new Reader - with offering on top an embedded experience, that allows in-place editing? "Elearning makes a comeback as social learning." And we will put the webcam more and more to work (although I don't like this in my home office ...).