Archive for: ‘Februar 2023’

acceptIT Webinar “HCL DLAU – das neue Must Have für jeden Domino Admin” am 30.03.2023

28. Februar 2023 Posted by Martina Rottschäfer

Wie viele autorisierte Benutzer gibt es in Ihrer Domino-Umgebung? Die genaue Ermittlung kann schon mal sehr, sehr viel Zeit und Mühe
in Anspruch nehmen. Nicht mit HCL DLAU. Lernen Sie in dieses hilfreiche neue Dienstprogramm im acceptIT Webinar kennen.

Weiterlesen ...

Keine neuen Wikis in Microsoft Teams

27. Februar 2023 Posted by Gerda Marx

Microsoft stellt die Wikis in Teams ein. Wikis in Microsoft Teams sollten allen Teammitgliedern die Möglichkeit geben, "Wissen" zu teilen und bei Bedarf darauf zuzugreifen. Hier konnten User Notizen und Ideen in einer strukturierten Ablage zur Verfügung stellen, welche nicht als separate Datei gespeichert werden sollte.

Mit dem Anlegen eines Teams, wurde bis August 2022 automatisch auch ein Wiki erstellt, und wartete darauf, dass es genutzt wurde. Das Wiki konnte im Nachgang vom Teams-Inhaber/ Admin deaktiviert werden. Oft wurden diese Wikis allerdings gar nicht genutzt, da es ein Intranet im Unternehmen gibt oder bereits OneNote im Einsatz ist. Ein weiteres Problem war, dass bei der Suche in Teams oft die Inhalte dieser Wikis nicht gefunden wurden.

Bildschirm­foto 2023 01 31 um 11.49.57

Microsoft hat mitgeteilt, das ab Februar keinen neuen Wikis in Teams angelegt werden können. User können jedoch bestehende Seiten weiterhin aufrufen, aber keine neuen Seiten anlegen. Die Wikis werden bzw. sollen durch "Notes-Tabs powered by OneNote" ersetzt werden. Ab Februar werden die Admins Informationen erhalten, wie die Migration der Wikis zu OneNote möglich sein soll.

OneNote ist ein Notizbuch aus dem Hause Microsoft, dass mit Microsoft Teams verknüpft werden kann. Es konnte bisher manuell im Teams Channel eingebunden oder als App angehängt werden.


Von der Formatierung her bietet OneNote weit mehr als das bisherige Wiki in Teams an und liefert auch bessere Suchergebnisse. Wenn Sie ein neues Team anlegen, wird es zukünftig statt des Wiki Tabs automatisch einen "OneNote Tab" geben. OneNote muss dann also nicht mehr  manuell hinzugefügt werden.

Enterprise Leaders Deliver Value in the Digital+ Economy by Transforming Experiences

24. Februar 2023 Posted by Richard Jefts

Enterprise Leaders Deliver Value in the Digital

Digital Transformation isn’t just making sure your business, your apps, or your CX are available online. It means creating technology and processes for customers, partners, and employees that embody their potential, enable their vision, meet their needs, and achieve their goals. Digital transformation is the process of using digital technologies to transform business processes and customer experiences to meet the evolving needs and opportunities of the digital age. Beyond the obvious efficiencies introduced by digitizing data, interactions, and business processes, digital transformation offers the prospect of reimagining and reinventing business at a fundamental level — from sales and marketing paradigms to success metrics, from business models to customer engagement. As a result, we are seeing a huge shift of companies becoming “digital first” and taking a “digital first” approach.

In fact, digital transformation begins and ends with customers and employees. Customer experience (CX) and employee experience (EX) are at the heart of this transformation — whether those users are consumers or other clients external to the business, employees working in a hybrid model, or other internal stakeholders. To a great extent, this focus on CX and EX is driven by our changing expectations. Users of technology today expect personalized, intuitive, seamless experiences across all touchpoints — and companies that fail to deliver on these expectations risk losing out to competitors. Customer-centricity is therefore an indispensable consideration as companies embark on their digital transformation journey and think about how they can improve the engagement, enablement and empowerment of their employees to be connected and more effective than ever.

For all these reasons, digital transformation has become a top priority for businesses of all types and sizes — and companies are investing heavily in digital solutions to improve efficiency, enhance the customer experience, and gain a competitive edge. This elevation of digital transformation among business decision makers, in turn, has brought greater attention to specific solutions and opportunities to enhance business outcomes, leverage data and analytics, incorporate emerging technologies, and systematically and seamlessly address the always-evolving global security and compliance requirements.

Composable solutions that combine app development and automation, CX, secure collaboration, digital solutions, and emerging tech can enable businesses to develop holistic, customer-centric solutions that meet their needs and drive growth and allow them to differentiate themselves from their competitors. By focusing on the user, leveraging low-code platforms where appropriate, and prioritizing these key factors, enterprise leaders can deliver value to their customers in the digital age and achieve success in digital transformation.

Low-code platforms empower businesses to accelerate the development and deployment of new solutions while reducing costs and minimizing the need for specialized coding skills. By leveraging pre-built components and templates, businesses can streamline development and focus on delivering value to their customers faster than ever.

How HCLSoftware is powering digital transformation

In the past year, we touched over 5,000 companies with our e-commerce and CX solutions and helped their businesses grow more than US$200 billion in annual sales transactions. Our marketing automation platform reaches one-third of the earth’s population, and we power over 1 billion user experiences — daily. Our application development platforms provide more than 10 million applications to enterprises globally to keep their businesses running.

To succeed in the digital age, enterprise leaders must embrace a holistic approach to digital transformation. This means starting with a clear understanding of their customers’ needs and priorities, developing solutions that prioritize CX and leverage low-code platforms where appropriate, and continuously iterating and improving their solutions based on customer feedback and changing market conditions.

It also means investing in the right talent, processes, and technologies to drive innovation and growth. This may include hiring data scientists and analysts to help make sense of customer data, adopting emerging technologies such as artificial intelligence and machine learning to automate and optimize processes, and partnering with trusted vendors like HCLSoftware to ensure the security and compliance of digital solutions.

Digital transformation is not just a buzzword – indeed, the pandemic brought home to us all how critical it is for businesses of all sizes and in all industries. By focusing on your customers, employees and other users — while leveraging low-code platforms where appropriate, and prioritizing business outcomes, data and analytics, emerging technologies, and security and compliance — enterprise leaders can drive growth and innovation in their organizations and deliver value to their customers in the digital age.


Today’s Marketplace Technology: A Fast E-Commerce Track to a Competitive Edge

23. Februar 2023 Posted by Maja Bondensgaard

fast ecommerce track to a competitive edge

This executive conversation by Digital Commerce 360 with Senior Director of Product Management, HCL Commerce, Brian Gillespie first appeared in the Digital Commerce 360 report Methods to Mastering E-commerce Marketplaces. Download the full report here.

B2B e-commerce is more competitive than ever, and many companies are turning to marketplace strategies to gain a competitive edge. Marketplaces offer companies an opportunity to both expand their product assortment and their reach with very little business risk. To discuss a modular approach to building a robust e-commerce site that leverages the power of marketplaces, Digital Commerce 360 spoke with Brian Gillespie, senior director of product management at HCL Commerce.

What is driving the growth of B2B marketplaces?
B2B companies are looking for ways to rise above the competition, and creating easier, more satisfying customer experiences is one way they’re doing that. Marketplaces make it easy for B2B companies to offer their buyers a one-stop shop. They give B2B buyers more product options while allowing B2B companies to expand the breadth of their offering, and they also offer more flexibility around the supply chain.

For example, one large automotive company implemented a marketplace to create an all encompassed parts and accessories shop for both its B2B and B2C customers. The company has brought all of its partners and distributors onto the marketplace, where customers can go to purchase both physical and digital goods from a single location — simplifying the experience for everyone.

How have marketplace technologies evolved in recent years?
Marketplaces used to be an afterthought from a commerce perspective. You had to stand up a B2B e-commerce site and then contract with a third-party vendor to implement a marketplace that needed to be integrated with commerce platform. It was a complex process.

Now, marketplaces are native in e-commerce solutions. You no longer need third-party integrations or to synchronize data across different platforms. It’s a single solution with all the tooling in place, so they’re very easy to stand up without the support of IT.

What typical challenges do B2B companies face when implementing marketplace initiatives?
It’s important to make sure your organization is ready for marketplaces. There are a lot of back-end processes that challenge companies: How do you negotiate with your suppliers from contractual standpoint? How do you settle and handle payments across the organization? There are a lot of complexities on the commerce side which is solved with the new marketplace solution, however, organizations need to look at business processes such as the back-end payments and accounts receivable.

What strategies or technologies help them overcome these challenges?
Composable commerce lets B2B companies piece together e-commerce sites with the features they need for their business, but then they have to tie these pieces together from different vendors. HCL Commerce takes that same modular approach, but it comes from a single vendor, HCL. Each feature — including marketplaces — is its own module, and then we ensure everything works together (search, promotions, B2B pricing, contracts, entitlements, buying experience, business tooling, etc.).

The B2B organizations no longer have to stitch everything together. Additionally, with everything in a single platform, all the data is in one place — giving companies and customers visibility into inventory, product information and pricing.

Marketplaces no longer have to be complex. With a single solution, you can get them up and running quickly and easily.

Download the full report here.

Creating B2C-Like Online Shopping Experiences in B2B

23. Februar 2023 Posted by Maja Bondensgaard

Creating B2C-like online shopping experiences in B2B

This executive conversation by Digital Commerce 360 with John Beechen, Product Manager, HCL Commerce first appeared in the Digital Commerce 360 B2B E-commerce Quarterly Market Report, Q3, 2022. Download the full report here.

Creating B2C-like online shopping experiences in B2B
B2B buyers today want a B2C-like online shopping experience. As e-commerce technology has evolved, B2B companies now have more options to offer convenient online shopping options to their customers. But some companies still believe their business is too complex to support easy e-commerce transactions — and they’re at risk of getting passed up by their more forward-thinking competitors. To discuss how the combination of strategy and technology will help B2B companies delight customers with more B2C-like shopping experiences, Digital Commerce 360 B2B spoke with John Beechen, product manager at HCL Commerce.

What are the biggest e-commerce challenges B2B companies face?
B2B companies often don’t have a strong relationship with their customer because they’ve sold through channels outside of their control. Coupled with the death of the third-party cookie, companies need new ways to better understand how their customer wants to buy and the channels they want to buy through — so that they can personalize the experience. This creates complexity.

The other challenge is the investments companies made in their marketing solutions, has resulted in data about customer behavior locked up in silos. To deliver a personalized experience, B2B companies need modern solutions to unlock and serve up the right information and data from those silos in real-time.

What do the most successful B2B companies’ e-commerce strategies look like?
B2B companies create the most successful e-commerce strategies only after they conduct a full evaluation of their entire sales process and touchpoints with their customers to understand any friction points. If a company launches an e-commerce site but has no idea who their customers are or how they want to buy, their customers will not use their online store. It’s a waste of time and money.

What technologies are critical to B2B ecommerce success?
B2B e-commerce is just one component of a successful B2B engagement solution. A B2B portal — where customers can log in to get invoices, order history, product literature and more — is a key component. In this portal, to make life easier, the customer should only see the products they are entitled to purchase and their specific contracted price. The buying experience should also provide the customer with options for their preferred method of payment.

B2B companies also need technologies to drive market awareness and encourage deeper engagement through curated experiences. This comes from experiential data, which needs to capture and analyze customer behaviors throughout the entire relationship — differentiating between company-specific data and buyer-specific data.

Another capability that makes it easier for customers is punchout, which allows a buyer to buy from within their own procurement platform, punching out the order to the e-commerce solution. Cloud-native architecture, intelligent search capabilities, inventory visibility, and analytics tools are also important technologies in a successful B2B e-commerce platform.

How can B2B companies get started with their e-commerce initiatives?
They can partner with a technology provider like HCL. We look at a company’s entire sales process and help them understand how they want to compete. Then we usurp their competition by doing something new and unique using technology. HCL’s CX Studio is a free advisory team within HCL Software that helps companies develop their customer experience-related strategies and priorities, based on the company’s business priorities and desired outcomes.

Download the full report here.

Our Partner Philosophy Is a Key Part of Our Roadmap to the Future

23. Februar 2023 Posted by Rajiv Shesh

Our Partner Philosophy Is a Key

When you put our gigantic global footprint of business-critical products and services alongside our fierce commitment to product innovation, it’s tempting to say there’s no company on Earth like HCLSoftware. Without a doubt, the essential part we play in the world economy — and our 360-degree awareness of how our technologies are engineered and used worldwide — give us a unique perspective to match our unique structure and role.

But in my view, there’s another factor whose impact on our business may be just as great — our partner philosophy, which shapes our strategy, helps to define our day-to-day operations, and provides a key element of our roadmap to the future.

We recently gave our partners an updated view of our approach to partnership at the HCLSoftware Business Partner Executive Summit, held in Barcelona last November. Without trying to recap everything shared at that remarkable event (which would require a documentary, not a blog post), I’d like to zoom in on a few aspects of that approach.

A key takeaway from that summit was HCLSoftware’s emphasis on achieving scale and growth together with our partners — using “together” in the strongest possible sense. The new partner program we presented in Barcelona, the engagement platform we’ve rolled out, and our 50/50 co-marketing approach all reflect this — as does the partner philosophy that underlies them.

Our Partner Philosophy Is a Key

There are two key aspects of our partner philosophy that define our approach.

The first sounds straightforward, but in fact goes much deeper than it might first appear: We empower our partners to create value for their customers. Briefly put, that means giving them the right positioning, the right training, the right pricing, and the knowledge and readiness required to interact with their customers effectively and at high velocity.

It also means structuring our teams to give them maximum incentive to help each partner succeed — including think-outside-the-box measures like evaluating our own sales teams based in part on the partner teams’ success. Our teams are fully invested in each partner’s unique concerns, customer experience, and sales outcomes, and they go the extra mile to deliver on that investment.

The second is something that’s sometimes called “subservient leadership” — and it’s essential to grasping our “Partners First” mantra. In a nutshell, it means leadership through listening, trust, and empathy — and using the deeper understanding that results to remove obstacles, provide resources, and open doors for our partners. Mind you, this doesn’t mean abdicating true leadership or relinquishing the power to guide or inspire. It does mean informing that guidance with a detailed knowledge of the partner’s concerns — and, equally important, those of their customers — and making those concerns our first priority.

We don’t do this just to be nice (although there’s nothing wrong with that), but because it works. For starters, it puts us in a better position to execute on strategy. What’s more, this emphasis on transparency and value creation multiplies the value created, often exponentially. In a command-and-control approach, directives are issued and executed from the top down, with value created at that single point of execution. But with team members empowered to engage responsively with partners and their customers, those points of value-creation are multiplied, and marketplace successes are magnified — for everyone.

HCLSoftware’s core values of trust, transparency, and value creation are the essential reason we’re able to put partners first in this way. Our leadership is committed to providing the tools and knowledge clients need to succeed with their customers — both to our own teams and to our partners. That lets us engage our partners in new and innovative ways that will multiply their success — and our own.

Stadtverwaltung Vechta stellt ihren Chatbot “Jan und Libett” der Presse vor

23. Februar 2023 Posted by Isabelle

Jan und Libett sind in Vechta bekannte Gesichter. Nun helfen Sie als digitale Assistenten auch bei Fragen rund um die Verwaltung weiter.

BigFix Certification

17. Februar 2023 Posted by Angela Wood


Show your skills! Take your BigFix 10 Certification Exam

HCL Software is excited to announce that you can now earn the certification for HCL BigFix Platform 10! This certification exam is a way to confirm the knowledge and skills required to plan, install, upgrade, configure, troubleshoot, and performance tune BigFix v10.

This blog will provide insight into the new certification available, the value of having one, and how to prepare for the exam so that you be successful.

Who should take this exam?

This intermediate level certification exam is for individuals who have the following:

  • Administrator-level practical experience with HCL BigFix 10
  • Basic knowledge of operating systems and Directory Servers
  • Intermediate knowledge of networking
  • Troubleshooting procedures


What skills are measured in this certification?

  • A HCLSoftware Certified BigFix Platform 10 Professional must demonstrate knowledge, skills, and abilities necessary to perform planning, installation, upgrade, configuration, management, operations, performance tuning and troubleshooting on HCL BigFix platform v10.


Why it’s important

Take your credibility to the next level

According to Pearson Vue’s 2021 Value of IT Certification Report, candidates who earned an IT certification experienced realize increased confidence in their abilities, greater determination to succeed, and feel more respected by colleagues. These personal achievements may translate to accomplishments such as pay raises and promotions. There’s no doubt that earning your certification is worth the investment.

Earn Your Digital Badge

HCLSoftware have partnered with Credly to identify certification outcomes required for a badge. The badge is issued and managed through the Credly digital badging platform. The technology Credly uses is based on the Open Badge Standards maintained by Instructional Media Services (IMS) Global, which enables you to easily manage, share and verify your competencies digitally.

Showcase Your HCLSoftware Product Skills

Representing your skills as a badge gives you a way to share your certification achievements online in a way that is simple, trusted, and can be easily verified in real time. Your certification provides employers and peers with concrete evidence of the skills you possess and have demonstrated to earn your badge. You’ll be able to share a direct link to your certification, and add it to your resume, email signature, or to professional profiles on social media.

How to certify

How do I earn this certification?

To earn this certification, you will need to take and pass the HCLSoftware Certified Professional – BigFix Platform 10 exam. (HCL-BF-PRO-10). Exam formats, scoring and exam content can be found in the exam guide.

How do I prepare for the exam?

It is best practice to leverage the following resources for the BigFix Platform 10 Professional Certification exam.  These resources and training below are not required before taking the exam but are highly recommended to prepare and learn from BigFix experts.


Exam at a glance

Level: Professional
Length: 75 minutes to complete the exam
Cost: $150 USD
Format: 60 questions provided in multiple choice or multiple response
Delivery method: Pearson VUE testing center or an online proctored exam
Available Language:  English

Exam Registration:
For more information, visit

Chatbots und KI: #33 – Warum ChatGPT & Co. niemals Unternehmens-Chatbots ersetzen werden

16. Februar 2023 Posted by Johannes

In der heutigen Folge von „Chatbots und KI“ spricht Thomas Bahn darüber, warum ChatGPT nicht als Unternehmens-Chatbot geeignet ist.

Online-Schulung: HCL Domino Systemadministration 2, 14. bis 16.03.2023

15. Februar 2023 Posted by Manfred Dillmann

Im Zeitraum 14. bis 16.03.2023 biete ich online eine weitere HCL Domino Systemadministration 2 Online-Schulung wie folgt an. Falls der Termin bei Ihnen nicht möglich ist, fragen Sie bitte nach einer Alternative. Wir finden bestimmt eine Lösung.

Online-Schulung: HCL Domino Systemadministration 1, 07. bis 09.03.2023

15. Februar 2023 Posted by Manfred Dillmann

Im Zeitraum 07. bis 09.03.2022 biete ich online eine weitere HCL Domino Systemadministration 1 Online-Schulung wie folgt an. Falls der Termin bei Ihnen nicht möglich ist, fragen Sie bitte nach einer Alternative. Wir finden bestimmt eine Lösung.

Online-Schulung: HCL Domino Anwendungsentwicklung Grundlagen, 28.02. bis 03.03.2023

15. Februar 2023 Posted by Manfred Dillmann

Im Zeitraum 28.02. bis 03.03.2023 biete ich online eine weitere HCL Domino Anwendungsentwicklung Grundlagen Online-Schulung wie folgt an. Falls der Termin bei Ihnen nicht möglich ist, fragen Sie bitte nach einer Alternative. Wir finden bestimmt eine Lösung.

Online-Schulung: HCL Domino Certificates Key Rollover, 21. bis 22.02.2023

15. Februar 2023 Posted by Manfred Dillmann

Im Zeitraum 21. bis 22.02.2023 biete ich online eine HCL Domino Certificates Key Rollover Online-Schulung wie folgt an. Falls der Termin bei Ihnen nicht möglich ist, fragen Sie bitte nach einer Alternative. Wir finden bestimmt eine Lösung.

Find AppScan at Global AppSec Dublin 2023

14. Februar 2023 Posted by Courtney Coleman

Global AppSec Dublin 2023

We are excited to announce that AppScan will be showcasing its innovative solutions at the upcoming OWASP Global AppSec Dublin 2023, where attendees will have the opportunity to learn about the latest advancements in cybersecurity and network protection. Our team of experts will be on hand to demonstrate the software’s features, answer questions, and provide insights into the current state of the cybersecurity industry.

Whether you’re a small business owner, a system administrator, or a cybersecurity professional, this event is the perfect opportunity to stay ahead of the curve and discover the latest solutions in this rapidly evolving field. We invite you to stop by our booth (G16) at the Dublin Convention Center to learn more about AppScan and how it can help you stay protected against the latest cybersecurity threats.

Register here!

What You’ll Learn in AppScan’s February Innovation Workshop

14. Februar 2023 Posted by Courtney Coleman

AppScan's February Innovation Workshop

Join Us at the AppScan Workshop: February 28, 2023

This month, we are pleased to present the second installment of our Integrated tools innovation workshops. This event will feature technical-assistant-guided, hands-on opportunities to see our integrated tools in action. This workshop will show you how to integrate with our product, HCL Accelerate, which automates processes in your release lifecycle and gives you insights into your DevOps processes.

February 28th: HCL AppScan on Cloud + Accelerate

AppScan delivers a suite of security testing tools, including static, dynamic and interactive testing for web, mobile and open-source software. It detects pervasive security vulnerabilities and facilitates remediation. AppScan implements shift-left security by eliminating vulnerabilities during development–before software is deployed. Comprehensive management capabilities enable security professionals, developers, DevOps and compliance officers to continuously monitor the security posture of their application and maintain compliance with regulatory requirements.

As an add-on component to AppScan, HCL Accelerate is a data-driven value stream management platform that automates the delivery and interpretation of data so businesses can make faster, more strategic decisions and streamline processes.

By integrating with the tools you’re already using, HCL Accelerate aggregates data from across your DevOps pipeline to give you actionable insights so you can get the most out of your DevOps investments. Mark your calendars, and we’ll see you there!

Register Here