Archive for: ‘Dezember 2021’

Chatbots und KI: #08 – Was ist KI – eine anwendungsorientierte Übersicht mit Thomas Bahn | Teil 2

30. Dezember 2021 Posted by Johannes

In dieser Folge führt Thomas Bahn den anwendungsorientierten Überblick zum Thema KI weiter.

assono wünscht Frohe Weihnachten!

23. Dezember 2021 Posted by Lydia

Wir wünschen unseren Kunden entspannte Weihnachtstage und einen erfolgreichen Start in das neue Jahr 2022!

HCL Notes/Domino v12.0.1

22. Dezember 2021 Posted by Gerda Marx

HCL liefert mal wieder vor Weihnachten eine neue Domino Version aus. Dieses Mal ist es v12.0.1, auf die sich HCL-Kunden freuen können. Außerdem wurden auch HCL Notes und HCL Traveler in der v12.0.1 freigegeben. Die neue Version kann im Download Portal von HCL heruntergeladen werden. Die schnellste Option die [...]

Der Beitrag HCL Notes/Domino v12.0.1 erschien zuerst auf hedersoft Blog.

Your Questions about Domino’s Latest Release – Answered!

21. Dezember 2021 Posted by HCL Domino Team

Last week, we hosted a webinar about the latest version (v12.0.1), and we have to say, our Domino customers are an engaged bunch! We had close to 200 questions asked in less than an hour and we’ve distilled them down to a Q&A, below.

For those who joined live, we apologize for the audio issues due to GoToWebinar experiencing global tech issues. We’ve since re-recorded the session and you can catch the recording here:

The latest Domino version is now available for customers with a current entitlement on the HCL software license & download portalIf you do not have an entitlement, please reach out to HCL sales and don’t forget to check out resources in our upgrade guide or reach out to our technical experts to start planning your upgrade.

2021 was a big year for us with the major release of v12, and we’re happy to be ending the year on another great release. Thank you, Team Yellow for your support, ideas, and feedback. We look forward to an amazing 2022!

Happy Holidays from the Domino Team and never forget: #dominoforever


Q: I am running Domino v9 on my server, how easy is it to update to v12?  

A: VERY easy! For more information please watch the replay of this upgrade webinar or speak to an HCL technical expert here 

Q: Can older Notes clients be upgraded directly to v12? 

A: Yes, the fastest option is to uninstall the previous client and install v12 with the same data directory.

Q: Does Domino v12.0.1 work with a v9.01 server? 

A: You can upgrade a v9.0.1 server to 12.0.1. Domino is backward compatible so Notes Clients of version v12.0.1 can access v9.0.1 servers.

Q: For a Domino server dedicated to SMTP messaging, what are the considerations for migrating from version 9 to version 12?  

A: It’s easy. We cover more on that in this upgrade webinar or you can speak to an HCL technical expert here.

Q: I am running v9 Domino servers with mission-critical apps that are nearly 25 years old. I need to update my servers, but I also need to update my apps so they can be available via web without Java requirement. Is there a good path to update the web interface of these older applications that rely on java for the web interface?  

A: We’re excited to learn more about your specific case but short answer is yes, that can be done! Please talk to a technical expert who can guide you through this process here..

Q: Is there a trial version of HCL Domino v12.0.1? Or is it possible to buy a single license for server and client (Notes, designer, admin)?
A: Yes, please contact your HCL sales representative for a trial or single license.

Q: As a consultant, can I access a test version for customers?  

A: Yes, you have a few options.  

  • Business Partners have free access to the PartnerPack which allows you to set up demo environments for customers  
  • You can use our sandbox environment here 
  • You can get trial licenses issued by HCL sales 
  • You can talk to an HCL technical expert.

Q: Is HCL Nomad a separate product or does it come with Domino?

A: HCL Nomad is available for iOS, Android, and also for web browsers. It comes with your Domino CCB license.

Q: How does licensing work? Do you charge per user or per server? 

A: Different license models are available. What we recommend is the “per authorized user” licensing called “CCB.” Please read more about it here.

Q: I am unable to locate 12.0.1 in my account.  

A: Please reach out to HCL support to check your account. Your license might have expired.


Q: Can I integrate MS Teams and Zoom into Notes 12.0.1 calendar at the same time? 

A: Yes, however when hosting a meeting you will need to decide which meeting platform you want to use for that meeting.

Q: Are other online meetings such as Teamviewer, RingCentral, or Google Meet be integrated in DOMI? 
A: DOMI is open-source. You can add support for more vendors here.

Q: Regarding DOMI, do you need a new token for each meeting? 

A: No, the token only needs to be obtained once. Based on the platform used, it expires 90 days after the last time it was used.

Q: Will DOMI be included in the new release version’s repository, or do we need to have separate exe for it?

A: Customers with Notes 11.0.1 need to apply a mail template modification. Starting with Notes 12.0.1 those improvements are already part of the mail template shipping with the product.

Q: Is there any plan to extend DOMI to also be used in Verse on-premises and Traveler? 

A: Yes, it is on the roadmap for Verse Web and expected to be delivered next year.

Q: Is DOMI a user self-configuration only, or is a global configuration for a specific meeting service possible? 

A: The meeting services can be configured (enabled/disabled) by the administrator.


Q: Is “Project Restyle” available for all users? 

A: Not yet, but if you like it, please vote for it here.

Q: Does the restyler work for Domino apps developed in early versions? e.g. v7, v8, v9? 

A: Yes, the main purpose is to quickly update the look and feel of applications that were developed in previous versions. It even works for apps developed in V3.

Q: If you restyle a database, is this compatible with older versions of HCL Domino? 

A: Yes, the design that is applied is using standard technologies that are compatible with any supported version of Domino.


Q: Does Domino 12 have multifactor authentication?

A: Yes, Domino 12 supports two factor authentication. TOTP is the supported standard. Read here for more details.

Q: For security, does Notes client support 2-factor / multi-factor authentication?

A: The Notes ID file itself is already a two-factor authentication. (You need to have the ID file and know the password.) 2FA (TOTP) is available in Domino for web applications, and we are working on TOTP 2FA support for Notes clients. Vote for this idea for Notes client.

Q: We are currently testing domino 12.0.1 for MFA. We are using the Authy App as the authenticator to authorize web login. Will you have any HCL web authenticator apps available in near future?

A: Since we are using TOTP based on RFC6238 there is no need for an HCL branded 2FA app. Any existing app which supports this standard will work.

Q: Are there options for two-factor authentication using Phone/SMS code? 

A: You can get SMS 2FA support from business partners like Cyone.

Q: In previous versions, the way to install SSL licenses was done through OpenSSL and KYRTOOL. Is the way to apply SSL keys still the same in v12 version? 

A: SSL certs is now much easier with the new Certificate Manager that is built into Domino. See this article for details.

Q: Are there any plans for an external caution warning for email users to recognize external threats or spoofing emails? 

A: Yes. Vote here and receive a notification when its available.

Q: Any chance of implementing blockchain framework within Domino security in upcoming releases?  

A: Vote for this idea.

Q: Is there any third-party backup solution supported by Domino 12.0.1?

A: Yes, there are several vendors who backup solutions for Domino. If you can’t find one to your liking, start with the integrated Domino Backup and hook it up to your existing solution. Read more here.


Q: Any news on the Domino Open Mail client strategy?

A: We are working on it and expect to share a clearer timeline in the coming few months.

Q: When are we going to see support for Apple Mail (as a supported mail client for Traveler)?

A: Apple Mail (iOS) is already supported for Traveler. Support for other mail clients will be part of the ‘OpenMail’ initiative.

Q: Can HCL Verse be configured to be my default email client? 

A: Yes!

Q: When is Domino 12.0.1 available with DKIM (DomainKeys Identified Mail)? 
A: It is currently available.

Q: I’ve heard about a Notes Client in the future build on Electron. Is this true, and can you give us some insight on this please? 

A: In addition to the Notes Client, we have released HCL Nomad Web. A client that provides the functionality of Notes within a web browser with no plugins to be installed. Read here for more details or to try it out.


Q: Can we use HCL Nomad with v12?

A: Absolutely, YES!

Q: Is Nomad available on SoFy?

A: No, but you can try Nomad by using the Nomad Sandbox here.

Q: Will there be a Linux client? 

A: There are no plans for a native client on Linux, however you can use HCL Nomad Web, which is a progressive web app (PWA) on Linux.

Q: Is there a scope for other OS platforms or does HCL emphasize more to browser / mobile-based application development running on Domino Servers? 

A: Major operating systems and platforms are supported for client, server, mobile and browser. You have the full freedom of choice!

Q: I use Enterprise Integrator v11, which is not compatible with Domino v12. How can I leverage the new v12 features (i.e., Nomad Web) while also running the critical HEI piece we use for many of our applications? 

A: We have just released a new version of Enterprise Integrator 12.0.1. Note that it is not part of your Domino license but is included in Domino Volt.

Q: Do you plan to add Bootstrap 5 support for Xpages? 

A: Yes, vote for this idea to be notified on updates

Q: Is it possible to only show field values in the properties box to managers and designers and not to every user? Hiding the design is possible, but it also makes debugging more complicated. 

A: We agree on this enhancement. Please vote for this idea.

Q: Is there an update for Domino Designer?

A: Please add your ideas for improvement here.

Q: Is there a community edition of Domino Designer v12 to try it out? 

A: There is no longer a community edition. For a trial license please contact your HCL sales representative or use our Nomad sandbox for testing.

Q: Are there any updates in the Domino Designer client? 

A: Yes, a new Domino Designer 64bit is available with more features. Read here for details.

Q: Will there be an admin or designer client for MacOS?

A: You get to help decide! Vote for this idea here.

Q: Is the new “Notes_Designer_Admin_12.0.1_Win_English.exe” 64-bit, or still 32-bit?

A: Both 32bit client and a 64bit client are now available on HCL Software License & Download Portal.

Q: When will DCT get an update for definition rules in Template 12?

A: Definitions are being updated at present. An improved DCT version will be provided soon. Vote for this idea to receive a notification when it’s done:

Q: Does 9.0.1FP10 run under W2K16? 

A: Yes, for details see the system requirements for Domino v9.0.1FP10. However, it is highly recommended to upgrade to a newer version of Domino

Q: Does v12.0.1 support Windows 2022? 

A: Yes, Domino v12.0.1 supports Windows Server 2022.

Q: Is Microsoft ending support for MS Windows 2016 in Jan 2022? 

A: Yes, please see the documentation here.

Q: What is the status of Domino Rest API?

A: Domino Rest API is currently in beta.

Q: What is the next major step you have for Domino in 2022?  

A: The next milestone is Domino v12.0.2. In addition, the next major version is also being planned! Stay tuned.


Q: Is there any free training on setting up Domino and how to use it from scratch? 

A: Yes, training is available on the HCL Software Academy. More training will be coming soon!

Q: We have new engineers interested in Domino admin training, where can they start? 

A: We’re excited to have new engineers join our community! A good place to start is the HCL Software Academy, check out resources such as knowledge articles, product documentation, and the ideas portal here, and we even have a book on Domino 12 administration (in German) available on Amazon.


Q: Where I can find an HCL Domino t-shirt?  

A: Ask your friendly HCL representative or join one of the next conferences, e.g.

Q: Did you know that NCUG showed cool Domino-based solutions that look great? Check them out here.

A: Thanks for sharing, amazing content indeed!

Warum ist Penetration Testing für Unternehmen so wichtig?

20. Dezember 2021 Posted by Alexander Kühn

Das Fortschreiten der digitalen Transformation ist überall präsent – gerade auch im unternehmerischen Bereich. Ob kleiner Betrieb, mittelständische Firma oder internationaler Großkonzern: Die Veränderungen sind mehr und mehr spürbar. Prozesse werden automatisiert, Daten und Anwendungen in die Cloud verschoben, Systeme durchgängig integriert. Daraus ergeben sich für Unternehmer zwar zahlreiche Vorteile – die Veränderungen lassen aber […]

Der Beitrag Warum ist Penetration Testing für Unternehmen so wichtig? erschien zuerst auf n-komm.

HCL schränkt den Support für Domino v9.0.x und v10.0.x ein

17. Dezember 2021 Posted by Gerda Marx

Im Juli 2019 hat HCL die ICS Sparte von IBM übernommen und damit u.a. auch Domino in den Version 9 und 10. HCL hatte IBM bei der Weiterentwicklung dieser Versionen bereits tatkräftig unterstützt. Kurz nach der Übernahme kündigte HCL schon das nächste Major Release mit Domino v11 als erste [...]

Der Beitrag HCL schränkt den Support für Domino v9.0.x und v10.0.x ein erschien zuerst auf hedersoft Blog.

Gastbeitrag aus der Schweiz: Die Cloud als Mittelpunkt Digitaler Transformation

17. Dezember 2021 Posted by DNUG Marketing

Die anhaltende Pandemie und eine wachsende Nachfrage nach IT-Services rücken Cloud Computing ins Zentrum digitaler Strategien.
Laut Aussagen eines grossen Marktforschungsinstitutes wird der weltweite Cloud-Markt 2022 weiter wachsen und ein Umsatzvolumen von 474 Milliarden Dollar erreichen, was einem Wachstum von knapp 16 Prozent entspricht.

In Anbetracht dieser Zahlen kann man wohl getrost sagen, dass es zum jetzigen Zeitpunkt keine Business-Strategie ohne eine Cloud-Strategie gibt. Insbesondere die Nachfrage nach Public-Cloud-Services ist ungebrochen. Und viele Unternehmen verfolgten beim Einführen neuer IT-Workloads eine „Cloud-first“-Strategie.

Schon jetzt ermöglicht Cloud Computing eine Fülle neuer digitaler Erfahrungen, darunter etwa mobile Zahlungssysteme, die von Startups bereitgestellt werden, in die auch traditionelle Banken investierten. Energieversorger nutzten Cloud-Services, um die Schnittstellen zu ihren Kunden neu zu gestalten; Automobilhersteller entwickelten verstärkt personalisierte Dienste, die die Sicherheit und das Infotainment der Fahrer verbessern. Cloud-native Quo Vadis?

Der Weg ist eigentlich bereits vorgegeben oder anders gesagt, ohne Cloud-native-Technologien wird es vielen Unternehmen nicht mehr gelingen, ihre digitale Transformation in die Tat umzusetzen. Man rechnet damit, dass bis 2025 85 Prozent der Unternehmen weltweit eine Cloud-first Strategie haben.

Aber was bedeutet Cloud Native überhaupt oder was versteht man darunter? Bei Cloud Native handelt es sich um einen Ansatz, der sicherstellen soll, dass Anwendungen für die Cloud-Computing-Architektur konzipiert und entwickelt werden. Die Cloud-native-Anwendungen nutzen die von der Cloud bereitgestellten Services konsequent und basieren auf sogenannten Microservices. Stand heute werden ca. 30 Prozent aller neuen Workloads auf Cloud-native-Plattformen in Betrieb genommen. Bis im Jahre 2025 soll der Anteil dieser Workloads auf mehr als 95 Prozent steigen.

Wer sich mit dem Thema Cloud Native beschäftigt, muss sich zwangsläufig auch über das Thema IT-Betriebsmodell Gedanken machen, denn die damit verbundenen Änderungen haben auch Konsequenzen für die Zusammenarbeit von Business- und IT Organisationen.
Haben Sie Fragen oder möchten Sie mehr zum Thema erfahren? Ich freue mich auf Ihre Kontaktaufnahme 

Liebe Grüße
Ihr Frank Blickenstorfer

Der Beitrag Gastbeitrag aus der Schweiz: Die Cloud als Mittelpunkt Digitaler Transformation erschien zuerst auf DNUG e.V..

HCL Notes und Domino 12.0.1 verfügbar

17. Dezember 2021 Posted by Oliver Regelmann

Seit dieser Woche steht Version 12.0.1 von Notes und Domino zur Verfügung, inklusive der ersten Gruppe an lokalen Sprachversionen. Aus der langen Liste der Neuerungen hebe ich nur ein paar hervor: Notes: Wiederherstellung von Mails aus dem pers. Archiv Online Meeting Integration (DOMI). Bitte beachten Sie, dass wir damit die Unterstützung und Weiterentwicklung unserer eigenen […]

Der Beitrag HCL Notes und Domino 12.0.1 verfügbar erschien zuerst auf n-komm.

Gastbeitrag aus Österreich: Agile – oder es bewegt sich was – nur wohin!

16. Dezember 2021 Posted by DNUG Marketing

HCL Software ist agile – wussten Sie nicht? Ist auch nur bedingt richtig, denn HCL verwendet viele Ansätze, welche für agile Organisationsformen gelten, und setzt diese mit Vorgehensweisen und Modellen zusammen, welche in einem 5.000+ MitarbeiterInnen Start-up, dass einem Mutterkonzern mit mehr als 187.000 MitarbeiterInnen gehört, notwendig sind.

Dabei mag auf den ersten Blick die eine oder andere kleine Herausforderung entstehen, HCL (Software) Strategien zu verstehen, jedoch der Erfolg seit 2019 zeigt, dass die Richtung absolut stimmt. Eine Strategie zu verstehen, heißt aber noch lange nicht sie auch immer vollumfänglich gut zu heißen oder gar zu lieben. Businesspartner, Kunden und HCL sind ja „lediglich“ in einer Geschäftsbeziehung, nicht mehr und nicht weniger.

Daher wollen wir uns einfach einmal ansehen, was die Strategie bzw. die „Product Principles“ von HCL sind:

  • Customer Success – Focus on your business outcomes
    • Produktfunktionen und Produkte von HCL Software müssen für den Kunden einen Mehrwert für das Business des Kunden bieten. Etwas zu tun, nur weil es „Alle“ machen ist nicht das Ziel von HCL, siehe auch unsere Cloud-native Strategie. Daher bietet HCL Kunden und Businesspartnern zahlreiche Möglichkeiten an, die Anforderungen Ihres Unternehmens an uns zu kommunizieren – z.B.
      Das heißt aber auch, dass man Innovationen nach dem Muster, must-have/nice-to-have/evaluate einteilt.
  • Pragmatic innovation – Collaborate to solve your big problems
    • HCL Software treibt die Entwicklung seiner Produkte massiv voran (siehe Roadmap weiter unten) nur hier muss man auch sagen, dass man diese Schlagzahl und die gegebenen Versprechen (must-have) nur halten kann, wenn man auch darauf achtet seine Entwicklungsressourcen entsprechend einzusetzen. Wir sagen aber auch klar, wenn etwas nicht möglich ist und definieren wertschätzend die weitere Vorgangsweise. Wir sind Partner in einer gemeinsamen Bemühung um Erfolg, nicht König und Untertan.
  • Cloud-native – cloud-first architecture and deployment
    • Cloud ist in, weil vor allem die Anbieter davon Skalierungseffekte, Kosteneinsparung und einen höheren ROI haben. Der Kunde muss sich das schon ganz genau ansehen, welche Version der Cloud er verwendet, um nicht zum „Nettozahler“ zu werden. Für alle, die entscheiden, „JA! Cloud ist eine gute Idee“, bieten wir unsere Produkte Cloud-ready an. Für alle Unternehmen, welche den Nutzen von Cloud (noch) nicht haben, können diese auch traditionelle Deployments wählen.
  • Trust & Security – Trust and Security in everything we do –
    • HCL bietet für alle Produkte Roadmaps an, unsere End of Support Ankündigungen für Produkte oder Produktversionen sind öffentlich einsehbar und werden so langfristig angekündigt, dass eine Planung für Kunden und Partner einfach möglich ist. Siehe auch Product Lifecycle Matrix

Sollten Sie aber noch Fragen haben, so wenden Sie sich bitte als Businesspartner an die Business Partner Organisation (Österreich), oder als Kunden an ihren Kundenbetreuer.

HCL Software Productroadmap Nov. 2021

Der Beitrag Gastbeitrag aus Österreich: Agile – oder es bewegt sich was – nur wohin! erschien zuerst auf DNUG e.V..

Chatbots und KI: #07 – Was ist KI – eine anwendungsorientierte Übersicht mit Thomas Bahn | Teil 1

16. Dezember 2021 Posted by Johannes

In dieser Folge gibt Thomas Bahn einen Überblick zu KI-Technologien und erklärt, welche Ihr Unternehmen schon heute nutzen kann.

Apache Log4j-Sicherheitslücke CVE-2021-44228: Sind HCL Notes, Domino, Sametime, Connections usw. betroffen?

15. Dezember 2021 Posted by Thomas

Die gute Nachricht: Von den HCL-Produkten, die wir und die meisten unserer Kunden einsetzen, sind kaum welche vom Log4J-Problem betroffen.

Why You Need to Be on the Latest Version of Domino (v12.0.1)

15. Dezember 2021 Posted by HCL Domino Team

This has been a big year for Domino! In June of 2021 we released v12, which includes mobile- and web-ready app capabilities, a low-code citizen development app builder, and cloud-native deployment options in addition to our on-prem install. We are continuously working to modernize this time-tested and proven platform, and we’re excited to announce the latest version – 12.0.1. 

With Domino’s new improvements, and more to come, there are three areas where Domino really shines and are the reasons why Domino continues to power 40% of the Fortune 500 and large enterprise businesses around the world.

>> Watch this webinar to learn more about the latest release and the following three key values that Domino delivers better than anyone else:   

  • Low Total Cost of Ownership: Real cost savings come from the fact that Domino is an all-in-one solution with everything built-in: app-building capabilities, messaging, server, database, directory, and rock-solid security. You don’t have to buy, maintain, or worry about all those separately. Not to mention, migrating core business applications to new platforms can be risky and expensive and yield no net-new value.  
  • Secure to the Core: Security is built into the DNA of Domino. Domino keeps information available (no downtime) and safe, while ensuring smooth business operations.  
  • A Strong, Future-Proof Roadmap: You need to make sure you are choosing IT infrastructure decisions that make sense for your future roadmap. HCL has committed to supporting your ability to run and deploy where it makes sense for you on a cloud of your choice — so you can evolve your application and process investment at the pace you want. 

What’s New in v12.0.1 

The latest version is now available on the HCL Software License & Download Portal  and is the foundation for what’s to come with Domino in 2022.  

HCL Notes Client 

Domino Online Meeting Integration 

The Notes Client 12.0.1 provides native integration of online meeting platforms like Zoom, Webex, GoToMeeting, Teams and, of courseSametime MeetingsFrom within the Notes calendar, users can more easily schedule online meetings using their preferred platform without having to install a plug-in.




Improved Workspace Design with HighResolution Icons 

The new Notes client allows to use high resolution icons for your databases, which makes a big difference to the look and feel of your workspace! No need to stick to small and oldstyle 32×32 pixel database icons anymore. 

We have already updated our standard templates with new icons, will you update yours?




This new workspace design is based on a number of ideas, e.g. this one, thank you for submitting this request, Fredrik 

Advanced Properties Box
You asked for itand we are delivering an all-new and resizable document property box:





Thanks to panagenda, the new advanced properties box allows to search for field names or values, it also provides a requested ability to copy to clipboard or export to a CSV file:








But wait, there’s more! We also managed to deliver a few more features, such as: 

Furthermore, we are introducing support for Microsoft Windows 11 and Apple MacOS Monterey.  

HCL Domino Designer 

We have already provided a 64Bit Notes client in betaand based on your request (thanks, Yunus), we are now providing a 64-bit Domino Designer client.

Domino Designer v12.0.1 provides the ability to include highquality icons for rendering and enables developers to optimize the database full text index by defining which fields to be included in the index  a feature that many customers were requesting (this idea was originally posted by Tom).

Another key feature is a new method that allows you to sort search resultsa feature based on this idea from Christopher. The new QueryResultProcessor enables to build views that display data from multiple databases (thanks to Jimmy for this idea).

Several smaller issues in our bootstrap implementation were also fixed in this release. 

HCL Domino Server 

With Domino Server 12.0.1, we are introducing support for Windows Server 2022 (as requested here by Kunio) as well as a number of enhancements. Highlights include: 

In addition to all the features announced above, we’ve also included:  

This v12.0.1 release includes 227 bug fixes, more than in versions 11.0.1 and 10.0.1 combinedFor details see our fix list database.

When planning to upgrade your DAOS enabled servers, please review the knowledge base article KB0095401 and request the hotfix available for SPR # SSARC8LEQB if applicable to your environment. 

>> Watch the Replay

Happy Holidays from the Domino team!

HCL Notes und Domino 12.0.1 ist da!

14. Dezember 2021 Posted by Thomas

Nach einen runden halben Jahr im Beta-Status hat HCL die Version 12.0.1 von HCL Notes und Domino heute veröffentlicht.

Headless Content Management Is a Digital Experience Game Changer​

13. Dezember 2021 Posted by Marci Maddox

A company’s ability to deliver value to its customers and stakeholders is a topic that continues to be discussed at the leadership table.  Often, it comes down to how well the enterprise is connecting with its customers and the ease with which internal staff can create and deliver content and personalized experiences across a growing number of channels.  Rapid market changes and shifts in customer preferences have accelerated the need for organizations to invest in nimble DXP design such as  headless architecture, which decouples content development and its source from the actual content delivery and user experience. In response, IT leaders are bringing headless content management to the digital transformation discussion to enable flexible APIs and support agile web services to deliver content to any front-end design, across any channel or device.​

Rethinking Digital Experiences to Connect with Customers at Scale

The dramatic shift to digital has been universal; manufacturers are bypassing traditional retail channels with their first e-commerce stores, and banks are striving to meet client demands with streamlined online lending processes. The use of headless content management systems (CMSs) has grown in popularity due to the flexibility it affords front-end developers to turn ideas into reality and rapidly deliver content that connects with customers at scale. Such systems offer a back-end content engine with a robust API framework to support multichannel experiences. Marketing teams can have the freedom to design stunning experiences that capture the consumer’s attention and the confidence of knowing the CMS will handle the content permissions, security, and data privacy as necessary.With a growing set of data sources that feed a compelling digital experience, an API-first approach is essential to the long-term sustainability of a CMS. Having a solid set of integration points allows developers to spin up new sites or take them down quickly without constraints on how the data is managed in back-end systems. The headless approach supports a modular plug-and-play model allowing one CMS to support multiple department requirements. Imagine a university alumni group using a commerce tool tailored for donations, while at the same time the institution’s athletic department needs a mobile app for purchasing game tickets. Both can draw from the same content assets to maintain brand consistency that builds awareness and taps into alma mater pride.

Tenuous homegrown solutions cannot scale to meet the demands of today’s digital consumer. The effort to change a brand’s front-end experience could take weeks or months of coordination between IT and the business stakeholders. With headless content applications, developers can change any part of the site without impacting the rest of the IT stack. This level of agility and flexibility will continue to play a critical role in future CMS investments.  The primary benefits of headless content applications include:​

  • Ability to orchestrate a seamless experience spanning all touchpoints​
  • Agility to swap in modern technologies more quickly and easily​
  • Lower development costs to make digital experience changes​
  • Simpler and standardized integration points resulting in more choices and scalability​
  • Ability to deliver value-based experiences to the market faster​
  • Fewer dependencies on developers and publishers when delivering content

Extending the Power of Headless with the Value of Cloud-Native Solutions

By their nature, headless content applications require skilled resources to connect platforms together and support iterative deployment operations. Cloud-based solution providers aim to reduce the processes, tooling, and the time it takes to bring a new solution to market. Enterprises can use hosted solutions to provision the sites in minutes, and outsource the maintenance tasks as well. Some organizations want the full power of a headless CMS but lack the developer skills to make it a reality. In this case, working with a DXP vendor and their partner network can ease that burden and allow the business to lean on the ecosystem’s expertise to realize the full potential a headless CMS offers.

Where the traditional CMS includes the front-end technology, site owners often find it does not meet all their needs or limits their way of working. In the end, they must customize the application or change their internal processes to match the technology’s structure. A headless CMS should include a reference implementation to allow the teams to see how content will be delivered to the end consumer and how to best utilize the APIs to streamline the publication process. As groups transition from a legacy full-stack CMS model, they may need to stage the roll out of a headless CMS and trial it to gain user adoption. The cloud offers a low-risk option to test and learn how the headless system behaves under high performance scenarios.​

Delivering Next-Generation Experiences with a Headless CMS

In speaking with different organizations on their journey to improve the customer experience, IDC has observed that many are at a crossroads when it comes to investing in their next CMS.  On the one hand, they seek modularity, freedom in design, and development controls; on the other hand, they want a codeless content environment that is easy for their marketing teams to use while meeting elevated levels of security and data privacy. CMS providers are tackling these  requirements with a headless platform tailored to the business user, an “app store” type of experience, and an API framework to support a variety of integrated data sources that bolster the digital customer experience. Separating your front-end and back-end systems, with either a headless or decoupled CMS implementation, enables organizations to be more agile in delivering a customer experience across any channel or device in less time.

Microsoft Teams Essentials

13. Dezember 2021 Posted by Gerda Marx

Microsoft hat eine neue Teams Lizenz für kleine Unternehmen herausgebracht: "Teams Essentials".  Teams Essentials ist eine Lösung für Unternehmen, die etwas mehr benötigen als die kostenlose Version von Microsoft Teams, jedoch nicht den vollen Umfang von O365. Doch was bietet Teams Essentials und was soll es kosten?    [...]

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