Most organizations are adopting a best of breed approach to social collaboration, which incorporates Microsoft SharePoint, IBM Lotus Notes, IBM Connections, as well as other products. Each product brings unique strengths to document and records management, mail and unified communications, and social interactions, but each operates as an independent silo.
This session examines how to leverage the advantages of each platform to create a unified social and document collaboration environment, with a particular emphasis on creating a simple and streamlined user experience, through an aggregated activity stream. The ultimate goal of an integrated user experience is to conform to existing users’ daily work habits, since changing behavior is the biggest impediment to adopting any new technology.
Organizations that have inherited disparate collaboration and social products through corporate acquisition, integration of work units, and organic internal initiatives, are struggling to become social businesses. ‘Ripping and replacing’ incumbent products to implement a single vendor solution is almost never an option, so what can companies do? This session looks at the challenges and highlights practical options for companies to consider. Several options include the ‘aggregated activity stream’ and automatically generating a set of ‘suggested colleagues.’ An aggregated activity stream surfaces activity and document updates from multiple products in a single interface, so that workers get a 360 degree view of their project activities. Suggested colleagues helps users build their social network by identifying workers with whom users are most likely to interact.
Attendees to the session are IT architects and practitioners who work in a multi-vendor collaboration environment.
Attendees to this informational and practical ‘how-to’ session will:
· Learn about the challenges and opportunities associated with integrating IBM and Microsoft social and document collaboration products
· Realize the value of building a ‘universal activity stream’ from Connections, Notes, and SharePoint updates.
· See how social analytics can help create a contextual unified user experience from multiple social and document collaboration products
· Get practical advice about next steps in building a unified social collaboration interface
Speaker is Yaacov Cohen, co-Founder and Social CEO of harmon.ie. A collaboration visionary, he believes technology needs to enhance our human interactions, not consume them. Yaacov and his team have eloquently combined human interaction and technology with harmon.ie, which transforms email and mobile devices into a collaboration console. He has presented at numerous conferences and was recently featured in Forbes and the San Jose Mercury News.
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